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“Great stay on the quiet side of the Smokies”

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Best Western Cades Cove Inn
Ranked #4 of 10 Hotels in Townsend
Reviewed July 16, 2013

I have been visiting the Great Smoky Mountains at least annually for the past 30 years. But this was my first overnight stay (we stayed two nights) in Townsend. I must say that both the town and hotel were wonderful. Check-in/out was quick and the front desk staff were extremely friendly. Room was super clean and modern. Kids loved the pool and water slide. My wife and I loved the proximity to the bike trail (passes right in front of the property) and local restaurants. View from the "back porch" was priceless! And was it ever quiet! Breakfast was perfect for us. The only (very minor) issue I had was the internet access...my cell coverage was spotty and the hotel's wi-fi didn't pick up too well toward the rear of the room..pool/courtyard area had great service, though. But hey, who goes to the Smoky Mountains for online access anyway? All in all a great stay and would recommend this place to anyone looking for a "quiet" trip to the Smokies.

  • Stayed: July 2013, traveled with family
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Thank Prouddaddyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EconoLodge342, Public Relations Manager at Best Western Cades Cove Inn, responded to this reviewResponded August 5, 2013

I am happy you guys had a wonderful trip with us. I apologize about the wi-fi. Thanks for the feedback so we can work on that. We look forward to seeing you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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528 - 534 of 580 reviews

Reviewed July 15, 2013

I visit smoky moutain national park, and I prefer stay in townsend than sevierville as I need to do track on cades cove in early moorning. The hotel is very calm, ideal for groups of seniors couples. Anyway you must go to sevierville or pigeon hole for dinner and shopping. The staff is correct but not complete friendly. The room is ok, but there is no lift for the second floor. The swing pool is relaxing and there is no jacuzzi available and fitting room is very reduced.

Room Tip: stay on first floor is if you have heavy bags.
  • Stayed: July 2013, traveled as a couple
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Thank abrito1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EconoLodge342, Public Relations Manager at Best Western Cades Cove Inn, responded to this reviewResponded August 5, 2013

I apologize for the staff and any other issues you may have experienced while you were with us. Thanks for the feedback as we will address those issues.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2013

Overall our stay was pleasant. The breakfast items were limited. A broader variety such as bagels, toast, jams and a greater selection of cereals would be of benefit. The timer on our jets for bath would not work. Otherwise, very positive experience. Staff was pleasant.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Teresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EconoLodge342, Public Relations Manager at Best Western Cades Cove Inn, responded to this reviewResponded August 5, 2013

I apologize for the jets on the tub and will look into that issue as long as with the suggestions for more variety on the breakfast. Thanks for the feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2013

I travel alot with my job and have stayed at many hotels. This hotel is a great place. The beds are very comfortable and after a long day you sleep like a baby. Tthey have a good breakfast and very friendly staff. I would highly recomend this place for a peaceful night sleep

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Best Western
Thank Alton J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EconoLodge342, Public Relations Manager at Best Western Cades Cove Inn, responded to this reviewResponded August 5, 2013

I am glad that you got some much needed rest and relaxation. Thanks for your feedback and we look forward to seeing you again soon.

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Reviewed June 25, 2013

A friendly front desk, clean room, functioning wifi are all things a traveler should expect, but doesn't always get. When the motel provides all that and also throws in an almost real breakfast including fruit (albeit canned) and eggs, it gets a good review from me.

  • Stayed: June 2013, traveled solo
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Thank christian h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EconoLodge342, Public Relations Manager at Best Western Cades Cove Inn, responded to this reviewResponded August 5, 2013

I am trilled you were happy with your stay here with us. yes the fruit is from a can, except the apples. Thanks for your feedback and hopefully we will see you again.

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Reviewed June 14, 2013

Overall this was a very good experience. Not only was the hotel clean and comfortable but the front desk representative was friendly, helpful and attentive. She went the extra mile to make my friend and me feel who had arrived by motorcycle by giving us these handy towels to clean our windshields.

Room Tip: It's an exterior doored hotel and there is no elevator so if you can't climb the stairs ask...
  • Stayed: June 2013, traveled with friends
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Thank Jack K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EconoLodge342, Public Relations Manager at Best Western Cades Cove Inn, responded to this reviewResponded August 5, 2013

I am glad our front desk staff was helpful and your stay was a good one. Thanks for the feedback and we hope to see you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2013

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Scott R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
EconoLodge342, Public Relations Manager at Best Western Cades Cove Inn, responded to this reviewResponded August 5, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Best Western Cades Cove Inn

Address: 7824 E Lamar Alexander Pkwy, Townsend, TN 37882-4027
Phone Number:
Location: United States > Tennessee > Townsend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Townsend
#4 Romantic Hotel in Townsend
Price Range: $71 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Cades Cove Inn 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Select this great Best Western hotel in Townsend, Tennessee and enjoy a host of convenient amenities at a great value while traveling.The BEST WESTERN Cades Cove Inn in Towsend is ideally located approximately 20 miles from Pigeon Forge and Gatlinburg, on the "peaceful side" of the Smoky Mountains. This Townsend, Tennessee hotel is convenient to Maryville College, the University of Tennessee and Neyland Stadium. Visit the area's most popular attractions, such as Dollywood theme park, Cades Cove, Tuckaleechee Caverns and beautiful Great Smoky Mountains National Park.Each well-appointed room features free high-speed Internet access, free long distance access, toiletries, iron/ironing board, microfridge, coffee/tea maker and hairdryer. King size beds and other upgraded amenities such as Jacuzzi® tub and fireplace are available in select rooms. Enjoy our Hot Unbeatable FREE Breakfast Buffet.Our friendly staff is ready to ensure a comfortable and memorable stay. Make an online reservation today and save at this Townsend, Tennessee hotel! ... more   less 
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Also Known As:
Econo Lodge Parkside
Econo Lodge Townsend
Townsend Econo Lodge

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