We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointed”
Review of Dancing Bear Lodge

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Dancing Bear Lodge
Ranked #1 of 10 Hotels in Townsend
Certificate of Excellence
Nashville
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Disappointed”
Reviewed October 7, 2007

Stayed in the LeConte suite which is billed as the most luxurious on the lodge website. It was not as advertised (did not have two bathrooms or a hot tub). It had recently been renovated but had the least expensive sink faucet available, low budget kitchen cabinets and appliances, and smelled musty (possible mold).
The lodge itself is beautiful but the property is up a hill above the main highway, separated only by a small tree line. One could hear the trucks and Harley motorcycles rumbling by until late at night - not the quiet retreat for which one comes to the mountains.
The continental breakfast was below the standard of a Hampton Inn. Found the dinner to be excellent, if slightly pricey for the neighborhood.
In summary, overpriced because of its location and amenities. Visit the lodge for its architecture, furnishings, and evening meal, but stay at a more secluded property if you are going to pay these prices.

  • Liked — Lodge architecture, dinner meal
  • Disliked — Location and amenities
  • Stayed September 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BeenHereAndThere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

548 reviews from our community

Traveler rating
    422
    86
    26
    11
    3
See reviews for
142
306
13
20
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
U.S.
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 19, 2007

New place, lots of problems, unprofessional.

There were too many problems and issues not being resolved. Asked for a manager, and was advised to call every day. No msg taken nor delivered.

Month later was able to contact Blackberry Farm who relayed info to management. Received a call from a sarcastic mgr who made excuses for the staffs lack of assistance, but, didn't allow me to interject one word. Finally told me to contact Blackberry Farm if I didn't like it. Not good!

1) they don't like children and are not geared for them. (Was expressed to me too many times)
2) they promised internet, it didn't work the whole time i was there.
3) they promised microwaves, didn't have any although requested at reservation.
4) water tubs are not cleaned from last occupant.
5) refrigerator don't make ice, and freezer is not cleaned. too frozen for anything to be placed in there.
6) Air conditioning/climate control - several cabins the air crashed, and they insisted you keep it at a certain temp...it was hot!
7) Continenetal breakfast - they ran out an hour and a half prior to thier closing of breakfast, and didn't add to it.
8) No waste baskets available. When requested brought outside trash can.
9) Tried to charge me twice for things that I already had a receipt for.

Regretted stay there.

  • Liked — This place didn't have what it advertised, unclean, not appropriately set up in rooms. Had to work to hard to get an iron and iron board, and a trash can.
  • Disliked — No matter where you stay, there may be a problem or need. But, it helps to have customer service oriented people willing to help. Management didn't care a bit. Way over priced for lack of service.
  • Stayed August 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank unoamongmany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, TN
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 23, 2007

My husband & I just returned from Dancing Bear Lodge in Townsend, TN--a beautiful, most relaxing resort at the foothills of the Smoky Mountains. The lodge is tastefully decorated with twig furniture, comfy leather and fabric sofas, lovely oil paintings, hunt plaid pillows. There were sitting areas that were so private that we felt we were the only ones at the lodge. The bed was a king log bed with the most comfortable featherbed mattress--did not want to leave it! Dinner on Sunday evening was scrumptious served on green pottery from Tennessee. We thought it was a little pricey, but was served so elegantly we forgot the price. Each evening on the large deck overlooking woods was a large outdoor fireplace where we made our own s'mores. Breakfast was the only disappointment, but eating it from the lovely china made you think you were having something more substantial. We did not bicycle this trip, but there are miles of fairly flat paved bicycle trails to the town that we hope to do on another trip. Price was $190 a night. We at first thought this would be our only trip there, but after spending a restful day at the lodge, we decided that we would love to go back there for a retreating week-end. We did exactly what we went to do--get away from the hectic pace of life for a beautiful, relaxing two days. See www.dancingbearlodge.com for pictures. They represent the place accurately.

  • Liked — located in a beautiful wooded area with beautiful landscaping & appointments
  • Disliked — breakfast & price
  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank sbmjam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beafort south carolina
Level 5 Contributor
74 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 12, 2007

Notified the lodge when made my reservations that we would be celebrating my 25th anniversary. The lodge itself is clean and beautiful but there are no extra's that would make me want to come back for another visit. For the price of my stay it should have included some perks. At night they bring smores out to make but the graham crackers and the marshmallows were stale and hard. They also offer a continental breakfast should be a gourmet breakfast. No mention about my anniversary the whole time, i have stayed at many bed and breakfast inns and lodges throughout the mountains to know that they should offer there guests more if you want them to return, other inns show small jesters to make you feel special, such as a small computer generated card or some candies or cookies but nothing of the sort. You are made to feel pampered but are not here. Don't get me wrong it was a gorgeous place and room, but if you want more try the The lodge at Buckberry Creek in Gatlinburg only thirty minutes away, went there the next day, what a great place! I will be going back there.

Stayed April 2007
Helpful?
2 Thank mountaincrazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Tennessee
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 30, 2006

The cabins are a big disappointment. They are old, from the original property called Maple Leaf Lodge. The mattresses have a feather topper under the mattress pad. A feather topped mattress was not something I wanted to sleep on so we removed it only to find an old, stained mattress under all that padding. We were booked to stay two nights, but left after one night. If you want to stay in a truly nice, clean, upscale place in the Smoky Mountains, head for The Lodge at Buckberry Creek.

  • Stayed June 2006, traveled with family
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank JWREHR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Level 6 Contributor
165 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
Reviewed February 11, 2006

What a goegeous place! A very beautiful and peaceful lodge in the Mmokies. If you are looking for a place to relax and are looking for something other than the big hotel experience, stay here!!

The decor is so nice with all the timber and the carved black bear statues all over the place. The staff was nice and non-intrusive. Rooms were comfy and pretty! I loved the wooden floors! And we loved the quilt on our bed so much that we bought one in the Apple Barn shop before we left.

The hot tub outside was awesome and having access to the kitchen area was very convienent!

Only our complaint is that our stay didn't last long enough. We'll be back for sure!

  • Stayed May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Navilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati
Level 4 Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 1, 2005

We stayed at the Maple Leaf Lodge for the first time just before the Memorial Day weekend and will definitely stay again when we visit the Smokies. The lodge is beautiful - very reminiscent of one of the National Park lodges out west. There are only 12 rooms. The first two nights we stayed we were the only guests in the lodge, although there were people staying at the cabins.

All the furniture in our room looked like it was made from logs - even the vanity in the bathroom! It was nice to have a vanity - with drawers like at home. There was a hair dryer, and bathrobe provided. There was even a separate dressing table area for putting on make-up. One thing we loved was the wireless internet! The rooms are huge - king-sized beds (comfortable w/featherbeds), nightstands, armoire, desk, small table w/two chairs, and still lots of room! Our room had a large oval braided rug, too.

The foyer was magnificent, and there were two lofts to read, relax, or play games in. There were two deck out back, one with an outdoor fireplace and hot tub (which we used, too). The grounds are very nice - we spent much time on the front porch in the rockers. You cannot see the main road (U.S. 321) from the lodge, but you can hear the trucks going by, so the lodge is not as free of the noise of civilization as we would have liked.

The "deluxe continental breakfast" included with the rooms was okay. There were fruit, cereal, bagels, yogurt, toast and pastries/muffins, juice and coffee available every day. For Adkins diet adherents, though, there were no other options. I got a chance to talk to the general manager of the Lodge, and I asked him if he would consider adding boiled eggs to the menu for a source of easy, cheap protein.

We rented the very nice multispeed bicycles (with helmets) that were available - $5.00/hr. There is a bike trail that goes from the Lodge all the way to the National Park boundary(3 or 5 miles? not sure). There is horseback riding available within walking distance from the Lodge, although we did not avail ourselves of this option. Cades Cove is only a 20 min. drive away. Supposedly masseurs are available by appointment, and Orvis-certified fly fishing guides, too.

Townsend bills itself as "the quiet side of the Smokies" and it certainly is VASTLY different from the Pigeon Forge/Gatlinburg area. One one side of US 321 are the newer hotels/motels - very nicely spaced out and uncrowded - and on the other side are some stores, tubing rental places, and campgrounds. There are a few restaurants (we ate at "The Timbers" and it was good) and on weeknights some closed at 9 p.m. You have easy and quick access to the Park. Pigeon Forge is a 25 min drive up US321, and you can access Gatlinburg in about 40 min through the Park, depending on the skill and temerity of the drivers in front of you. There is a very good fly fishing shop in Townsend.

The cost is reasonable, the staff was friendly, and we'll go again.

  • Stayed May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank sharongb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Townsend
2.9 mi away
Townsend Gateway Inn
Townsend Gateway Inn
#2 of 10 in Townsend
499 reviews
1.8 mi away
Best Western Cades Cove Inn
1.5 mi away
Tremont Lodge and Resort
Tremont Lodge and Resort
#8 of 10 in Townsend
187 reviews
Show Prices
Show Prices
Show Prices
18.4 mi away
Historic Tapoco Lodge Resort
Historic Tapoco Lodge Resort
#2 of 6 in Robbinsville
655 reviews
14.5 mi away
The Inn On The River
The Inn On The River
#2 of 91 in Pigeon Forge
2,267 reviews
14.4 mi away
Courtyard Marriott Pigeon Forge
Courtyard Marriott Pigeon Forge
#1 of 91 in Pigeon Forge
193 reviews
Show Prices
Show Prices
Show Prices

Been to Dancing Bear Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dancing Bear Lodge

Property: Dancing Bear Lodge
Address: 7140 E Lamar Alexander Pkwy, Townsend, TN 37882-3818
Phone Number:
Location: United States > Tennessee > Townsend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #1 of 10 Hotels in Townsend
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dancing Bear Lodge 3.5*
Number of rooms: 29
Official Description (provided by the hotel):
Centered in the foothills of the Great Smoky Mountains, Dancing Bear Lodge is known as East Tennessee's ultimate vacation basecamp offering charming Southern hospitality. It's picturesque location and luxurious amenities offer guests an opportunity to relax and rejuvenate after trekking mountain trails and exploring surrounding areas. With 36 acres featuring intimate rustic cabins and countless sports and activities, Dancing Bear Lodge creates a comforting retreat tailor-made for the adventurer in all of us. We welcome our guests to experience the best the Smokies have to offer by reserving one of our charming cabins. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Cheap Tickets, Hotwire and Priceline so you can book your Dancing Bear Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dancing Bear Hotel Townsend

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing