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“Can't fault it for a perfect stay”

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Highland Manor Inn & Conference Center
Ranked #4 of 10 Hotels in Townsend
Certificate of Excellence
Central Portugal, Portugal
Level 6 Contributor
197 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
“Can't fault it for a perfect stay”
Reviewed October 22, 2013

This hotel is a real gem, tucked away high above the main road running through Townsend. It was pricey because I chose to go in the Fall season when everyone comes to see the leaves changing colour. It is spotlessly clean and tidy, set in a quiet area, and the rooms are spacious.
Reception staff were kind, friendly and helpful. They made such an effort to get me the room of my choice on check-in. They put a coffee machine in my room as I noticed I didn't have one. In any case, guests can get a free coffee from reception when it's open.
The breakfast area is quite small though there is enough space for guests, and it is kept spotlessly clean. I liked the brick chimney there and they have a number of books you can read or flick through. I noticed that guests are quite friendly in this hotel and everyone seemed to be chatting to others at neighbouring tables over breakfast. Also almost all the guests are elderly, with mostly retired people and no-one under 50 years old (except me!). Perhaps this is because Townsend markets itself as the "quiet" part of the Smokies. The reception area has a bird cage with small exotic birds from Australia.
Overall I really enjoyed my stay here and will definitely return if ever in the area. I wouldn't risk going anywhere else.

Room Tip: Ask for a room on the second floor with a balcony. Note there are no stairs to climb, as you simply...
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  • Stayed October 2013, traveled solo
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Helpful?
Thank levado656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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274 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (69)
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English first
Indian Trail, North Carolina
Level 6 Contributor
130 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 18, 2013

Wake up to a lovely view in the Smokies. The Highland Manor is in a serene setting in the Smoky Mtns. at Townsend TN. It is near Marysville, Pigeon Forge and Gatlinburg. We are repeaters to the Manor, because it offers all the things that are important to us. A lovely setting, friendly staff, cleanliness, spacious paved parking and a No Pet policy. This is a place where you can kick back and relax for a few days. Our room with a balcony, was spacious with a sitting area, king size bed, refrigerator, microwave and two sinks in the bath area. Other rooms may vary from ours. The balcony had a table and chairs so you can sit outside and enjoy the view or bring your breakfast to the room and enjoy it on the balcony. A limited breakfast is provided, cereal, juice, coffee, tea, bagels & rolls. Plenty of choices and a small eating area in the reception area. There are two gazebos on the grounds, plus a nice picnic area and a lovely outdoor pool where you can relax or sit and read. The whole facility is very clean and inviting. Some of the rooms have balconys and some terraces. Parking available by your room. There are restaurants close by, also a greenway for walking and biking. It is easy to get to the Smoky Mtn. National park, surrounding shopping areas and hiking trails from this location. The staff maintain a list of menus for nearby restaurants so you can easily make dining choices. This is a place for those who enjoy the jewels you find when traveling, but not for those who believe 5 star is the only way to go.

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank Home-By9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champaign, Illinois
Level 6 Contributor
113 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed October 17, 2013

We are repeat guests. We chose our first stay based on reviews & the close proximity to our home in Illinois. We discovered that Highland Manor has great service, large clean rooms with fridge, microwave, 2 sinks and a wonderful scenic location close to the Smokies, the Cherohala Skyway, the Tail of the Dragon & the Blue Ridge Parkway. Our balcony double queen room was a perfect place to unwind after a day on the road & trails. Wi-Fi was slower than our home 7Mbps but more than adequate for planning our next day activities. A very good continental breakfast in the small lobby allowed us to enjoy the company of other Highland guests. Little River Railroad Museum & Smokin' Joe's BBQ are right across the street. A well equipped IGA, Shell station & hot breakfast place (that will prepare a picnic lunch) are down the road on the way to Cade's Cove. If you are looking for an overnight away from the hustle and bustle, Highland Manor is the place to be!

Room Tip: Balcony Room
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  • Stayed October 2013, traveled as a couple
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Helpful?
Thank Adagio_Travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylva, North Carolina
Level 5 Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 10, 2013

I always return to the Highland Manor Inn for a friendly welcome, fresh rooms, and a beautiful, calm setting! Townsend offers a peaceful respite from the congestion of surrounding areas. The Highland Manor is close to restaurants, on the walking/biking path, and offers lovely views. We enjoyed our coffee on the balcony in the early morning mist, and have made use of picnic tables and outside seating in the past. The only thing I'd change...... since I'm an early riser and there are no coffee pots in the rooms, I'd take my own next time. It was hard to wait for the office to open in the morning, to wander the grounds and enjoy my coffee. I can't wait to go back!

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank NorthCarolinaDotti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 9, 2013

Am writing from Highland Manor. Such a pleasant check-in experience -- Paige was so friendly and helpful, a real pleasure to talk to. Our room is a little small, but it is SO clean and comfortable, and we have a nice view of the mtns from our balcony. Love that there are no steps to climb. The only bad thing about this trip (and it has nothing to do with Highland Manor) is the park shutdown....so sad that we can't get to Cades Cove! If you want peace and quiet, cleanliness and friendliness, then stay here. Also, Smokin' Joe's BBQ is just across the road....mmm, mmm, good!

  • Stayed October 2013, traveled with friends
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Helpful?
Thank 2BNTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 28, 2013

Very welcoming staff, clean rooms. Nice place to stay. The Wi-Fi could have been faster :-) this is the second time were have stayed here.... We will be back again. We were here for the Old Timers Day festival and the park of course.... saw 5 bear! Great trip

  • Stayed September 2013, traveled as a couple
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Helpful?
Thank aprshep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
2 reviews
Reviewed September 10, 2013

Our second stay at Highland Manor was excellent. Very friendly folks and clean, comfortable accommodations. A convenient location in the beautiful Smoky Mts. to enjoy the piece and quiet away from the crowded tourist areas near yet enough to jump into the crowds if needed.
Townsend is low key but has some good choices for eats.
Look forward to our next visit and will definitely be staying at Highland Manor!

  • Stayed September 2013, traveled with family
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Helpful?
Thank Bruce Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Highland Manor Inn & Conference Center

Property: Highland Manor Inn & Conference Center
Address: 7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882-4039
Phone Number:
Location: United States > Tennessee > Townsend
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#3 Romantic Hotel in Townsend
#6 Family Hotel in Townsend
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Highland Manor Inn & Conference Center 2*
Number of rooms: 49
Official Description (provided by the hotel):
Relax and feel at home while you're on vacation. The Highland Manor Inn was established in 1982 by Don and Sandy. They have provided fantastic, family lodging with a country-inn atmosphere for 30 years and counting. The peaceful, quiet hilltop setting is like no other. The Inn offers comfortable, exceptionally clean and well maintained rooms. Beautiful views. Refrigerators and microwaves are included in the amenities provided. Outdoor pool and kiddie pool. Playground. Firepit. Free Breakfast. Located in Townsend, TN. The Western Entrance to the Great Smoky Mountains National Park. Near Cades Cove. Access the Townsend Greenway Trail right from the Inn for a wonderful bicycling experience. Hiking, fishing, golf just minutes away. Relax and feel at home while you're on vacation. The Highland Manor Inn was established in 1982 by Don and Sandy. They have provided fantastic, family lodging with a country-inn atmosphere for 30 years and counting. The peaceful, quiet hilltop setting is like no other. The Inn offers comfortable, exceptionally clean and well maintained rooms. Beautiful views. Refrigerators and microwaves are included in the amenities provided. Outdoor pool and kiddie pool. Playground. Firepit. Free Breakfast. Located in Townsend, TN. The Western Entrance to the Great Smoky Mountains National Park. Near Cades Cove. Access the Townsend Greenway Trail right from the Inn for a wonderful bicycling experience. Hiking, fishing, golf just minutes away. ... more   less 
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Also Known As:
Highland Manor Inn And Conference Center
Highland Manor Hotel Townsend
Highland Manor Motel

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