Friendly, warm & helpful, experienced staff. The trails were beautiful, with a lovely meadow, views, forest & trees, views of the mountains, interesting plants, and many trails to choose from. Plus we had a very nice guide along with us named Josh. My daughters said it was the best time they've ever had riding horses. At the end of our ride, they let the girls stay and brush the horses. Girl heaven!! Our girls are 8 & 10 and had no problems at all with the horses. Stables were clean. Tip: After you ride, go to the Black Bear Cafe for a Reuben sandwich or a BLT. My husband had a delicious piece of Key Lime Cake.