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“Terrific” 5 of 5 stars
Review of Townsend Gateway Inn

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Townsend Gateway Inn
Ranked #1 of 11 Hotels in Townsend
Certificate of Excellence
GreenLeadersPlatinum level
London, United Kingdom
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Terrific”
5 of 5 stars Reviewed September 27, 2013 via mobile

Great location near Cades Cove and entrance to Smoky Mountain National Park. Townsend is much more pleasant than Gatlinburg which is swarming with tourists and tacky restaurants. There are a few restaurants and a laundrette close to the hotel. Rooms were spacious, clean and pleasant with a nice supply of snacks. Views of the mountains were nice and I received a really warm welcome with plenty of tips when I arrived. It is right on the road so not a secluded spot.

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Charlotte F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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428 reviews from our community

Traveler rating
    325
    85
    16
    2
    0
See reviews for
126
200
23
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Chicago, Illinois
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 20, 2013

What can I say about Townsend Gateway Inn? It was one of the most pleasant experiences we've had and plan on going back for more. TripAdvisor reviewers got it 100% right when they gave Gateway Inn a high rating. Take a look at the online photos and I guarantee you that you'll find the same wonderful accomodations that you see in the pictures.
This family owned motel is a charming place to stay. The owners show you a hospitality that you'll never find at a larger establishment. They literally live a few steps from the motel so they can be seen during all hours attending to the every day needs of running this delightful motel. How many motels can you stay at where you can look out the window and see the owner tending to the garden? Colleen, Pete and Mike make themselves available to the guests and are not only friendly but also very helpful with suggestions of what to do and where to go to enjoy this beautiful area.
We stayed in Cabin #1 and we loved it. It was very clean and very comfortable and the bathroom was spotless. The bed was exceptionally comfortable and will guarantee you a great nights sleep. The extra pilows and blanket supplied were an unexpected bonus and they were nice for using on the bed or on the futon in the living room. Another unexpected bonus was the welcoming basket of goodies we received upon our arrival and even more surprising was that it was refilled every day with more goodies to munch.
If you don't want to stay inside, please go outside and enjoy yourself. Chairs are provided in front of the cabin and a private picnic table and grill are to the side. The view from the front of the cabin is beautiful. The motel is set back from the road with wide open space in front of it creating a nice foreground for the mountains in the distance.
They also have a large community area with comforable rocking chars and a corner fire pit. A paved path that runs along the front of the property is a perfect place for taking a walk, especially in the evening.
This is just a wonderful place to stay. The motel itself is a gem in the shadow of the Smokey's but the owners really make it shine.They truly know the meaning of hospitality. They're never too busy to stop and share some friendly words or sit down and chat if you have the time. They take pride in their establishment and it shows. We are definitely going to go back again.

Room Tip: The cabins are great. The rooms we saw were equally as wonderful.
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank helpfulhints4you
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 14, 2013

We stayed two nights in August, the hotel is super clean, and very convenient to Cade's Cove. We like staying in Townsend as it's a lot quieter than Gatlinburg. The owner was very friendly and gave us helpful hints about restaurants , and delivered a snack basket soon after we arrived, which was very nice. We would definitely stay here again, you can't beat the price ! It rained while we were there , and it was really nice to be able to sit in the rocking chairs on the porch, and look at the wonderful view of the mountains. The river is just across the road and we could see the weir from our porch too.

Green Features: I really liked the fact that the hotel recycles , and had a recycling bin in the room.
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Caz520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sugar Hill, Georgia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed September 8, 2013

We were 3 friends spending Labor Day weekend in Townsend and relied on the TA reviews to book the Gateway Inn. Great choice - the reviews were right. Nice spacious room, hardwood floors, a/c worked really great. Pete was so friendly and brought over snacks, helped with restaurant advice. Good location - we wanted to be close to Cades Cove. Rocking chairs were comfortable & so relaxing to rock away and enjoy the views. Sunset was so pretty too. Nice view of the mountains. Preferred staying in Townsend instead of crowded Gatlinburg. Would definitely return.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
Helpful?
4 Thank Mtns2SeaAndInBetween
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Blanc, Michigan
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 19, 2013

We stayed at the Townsend Gateway Inn for one night on our way down to Florida. We found it to be very clean, and very comfortable. The owner was really friendly and super nice, upon our arrival he promptly delivered a little gift basket to us filled with snacks for the kids, coffee, tea, hot chocolate etc... The property is beautiful and it's quiet and peaceful, unlike Gatlinburg which I found to be a little overwhelming and congested. It was a quick 1 mile drive to the beautiful Cades Cove area which he explored for the entire afternoon. We will plan another trip to come see the Smokies when we have more time to explore and this will definitely be where we choose to stay!

Green Features: This hotel uses green cleaning products, I was so impressed!!
  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Melissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsend, Tennessee
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 13, 2013

They have a great view of the Smokey Mountains from the front rockers on the front porch. Staff is great and always willing to offer suggestions for food and activities. We have stayed here for the last three years, when in town for fly fishing excursions. The rooms are clean and comfortable and the daily goodie baskets are great. There is a fridge, coffee maker and microwave in the room, which comes in handy for early morning breakfasts and late dinners in room after a long day of fishing. Prices are very reasonable and you get a chance to slow down and enjoy the scenery.

Room Tip: They have individual cabins as well as rooms, but all have a view of the mountains.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Natalie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Batesville, Mississippi
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 13, 2013 via mobile

We stopped here in July before going to Gatlinburg with the kids and we really enjoyed the place! The people were nice and the basket of snacks were great! We explored Townsend and at the GSM Entrance and this was a great location. This is a nicely renovated motel and I plan on staying here again sometime.

Stayed July 2013, traveled with family
Helpful?
Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Townsend Gateway Inn

Property: Townsend Gateway Inn
Address: 8270 State Highway 73, Townsend, TN 37882-4302
Phone Number:
Location: United States > Tennessee > Townsend
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#1 Green Hotel in Townsend
#1 Family Hotel in Townsend
#1 Romantic Hotel in Townsend
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Townsend Gateway Inn 2*
Number of rooms: 17
Official Description (provided by the hotel):
The Townsend Gateway Inn offers travelers a comfortable, enjoyable and restful stay, providing luxurious accommodations in a unique environmentally friendly family atmosphere. Beautifully appointed rooms and a host of amenities add to the charm of the Townsend Gateway Inn making it one of Townsend Tennessee's most desired travel destinations and a natural choice for our guest. ... more   less 
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Also Known As:
Townsend Gateway Hotel Townsend

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