My wife and I stayed in one of the River Cabins and it was very clean and well maintained. The cabin is very cozy and a neat little place to stay. It was right on the river and so peaceful. Walking distance to pretty much everything in Townsend and only about 15 miles or so to Gatlinburg. The best part is you get to come back to the cabin away from the crowds of it all and just relax on your private deck overlooking the river! We have stayed in the more expensive places and did not have much to say about the service or the accommodations. The staff at Docks makes you feel just like part of the family and they are actually glad you are visiting. It really does feel like home away from home. I would highly recommend this place to anyone that is looking for a great get-away and stress free time. I am looking forward to my next visit already!