We had gone to a beautiful wedding in Townsend and didn't want to drive back to Knoxville that evening . Because of reviews we booked a room. Upon arrival at 10pm The first thing I noticed was a very OLD hotel room with old furnishings and decor and the biggest thing was I smelled Musty smell. We complained and they gave us a room above it was again same old decor and the carpet was ripped in area near the door and I knew that I just could not stay there. The woman was upset that we didn't like her "just shampooed " carpet . Said that was what I was smelling . Then the Man who took over said he would not refund because he could have rented it that evening , said the room was VERY clean and the cleanest room we could get . He seemed insulted but I KNOW a clean room when I see one . I feel for success they could use to strip the rooms make sure there is no mold and re furnish and carpet and paint the entire place to give it a more fresh appearance. We ended up driving back to Knoxville . If you are like me and want to stay in a fresh clean place I do NOT recommend it.
- Official Description (provided by the hotel):
- Riverstone Lodge offers the best. We have a list of great things to do right here. Large simming pool, Large deck with camp fire every night (roast marshmellows - hot dogs) or just sit back in rocker and relax. Weekend bluegrass bands. River right here to fish, tube, swim or just look at. This is the place you always were looking for but didn't know where it was. You finaly found it. So what are you waiting for? Come on, pack, lets go. ... more less
- Also Known As:
- Riverstone Hotel Townsend