I'm glad to take time to review Townsend View Rentals especially in light of this past weeks abnormal storms that took the lives of several in the Townsend Area.
I want to thank Carol for all her hard work the evening before we were to arrive. She spent much of her time on the phone with us and other customers communicating the status of the utilities in our cabins the day before we were to arrive. She told us she would call us any hour of the night to let us know when the power came back on so that we knew how to proceed with our vacation. She helped make alternative plans in the event that power wasn't restored by the time we arrived.
Thankfully , late in the evening a phone call from Carol came through telling us that power had been restored. She even made a personal visit to our cabin to be sure it had been cleaned for us since the lady that cleans the cabin was herself the victim of the storm and she herself had no power. Not only this but Carol had no power in her home and yet worked hard at making sure we were taken care of.
This is just one example of the years of service we have had from Townsend View Rentals. My promise to Townsend View Rentals was that as long as Sheri and Carol were there, we would stay with them.
Steve and Robyn
- Official Description (provided by the hotel):
- Townsend View Rentals offers Vacation Cabins, Chalets, Rooms and Homes on the Peaceful Side of the Smokies in Townsend & Laurel Valley. ... more less