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“Excellent service with a touch of royalty”

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Hilton Garden Inn Nashville/Smyrna
Ranked #2 of 12 Hotels in Smyrna
Certificate of Excellence
Atlanta, United States
1 review
“Excellent service with a touch of royalty”
Reviewed August 21, 2013

The hotel staff and amenities are top shelf at this facility. We held our daughter's wedding and reception in the facility, and everything was splendid and well executed. We would highly recommend the facility to large and small groups.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Patricia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review, August 23, 2013
Congratulations on your daughters wedding! Thank you for your kind words regarding our handling of the wedding and reception here. Your recommending us for large and family groups is greatly appreciated. We hope you will get the time to visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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484 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Cleveland, Tennessee
2 reviews
Reviewed August 21, 2013

We travel to the murfreesboro and nashville area frequently and always try to stay at this location. Even if it means an extra 15-20 minutes drive time. The rooms, staff, food and ammenities is one of the best for the value!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Danielle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review, August 23, 2013
It is nice to know you will drive extra miles in order to stay at our hotel the Hilton Garden Inn Nashville/Smyrna. Thank you for your business and for your great review. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 18, 2013

After traveling 10+ hours from Milwaukee we decided to rest for the night before finishing the drive home. I had just competed in a triathlon early in the day and need a comfortable place to sleep. Hilton Garden Inn is my preferred brand for personal travel. The Hilton Garden Inn Nashville/Smyrna didn't disappoint. Our check in at 2 AM was quick, simple and hassle free. The room was large enough to accommodate all of our gear and was very clean. We found the property very restful. The breakfast in the restaurant was terrific!! Very nice rest before our journey home!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jeff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review, August 21, 2013
We are glad to read you had a great rest here after the triathlon and hope the rest of your journey home was a good one. Thank you very much for your business and I do hope that next time you are in town, you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 17, 2013

It was late at night, and I was tired when I arrived at the hotel. Otherwise, I would not have agreed to pay MORE than the price for the same room on the internet. I thought Hilton had a guarantee, but I guess not.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank LeoStone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review, August 18, 2013
Our pricing is in line with similar properties in this area and we feel that we offer good value given our central location and extensive facilities. However, in your case it appears we failed to meet expectations, and for that I am truly sorry.”
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Knoxville, United States
2 reviews
Reviewed August 13, 2013

I was picking someone up at the Nashville airport and and wanted to stay close by and conveniently located to downtown Nashvillewhere we wanted to go also. Wonderful stay, comfortable beds, clean rooms and friendly staff. What more can you ask for in a hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sheila B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review, August 15, 2013
We are glad to read our hotel the Hilton Garden Inn Nashville/Smyrna had everything you could ask for in a hotel. We hope you find time to stay with us again soon. Thank you for such a nice review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Park City, United States
1 review
Reviewed August 12, 2013

Was very pleased with the facility. Very clean, hotel employees were very helpful and friendly. Only complaint, pool heater was broken and we were not told at check in. This was a mother and daughter trip and I felt very safe in the area and hotel... Will stay here again.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Peggy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review, August 13, 2013
Thank you for your nice comments about our hotel the Hilton Garden Inn Nashville/Smyrna. We are glad to know you felt safe and had a wonderful stay. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United States
2 reviews
Reviewed August 8, 2013

All of our expectations were met! Everything was great and the staff was extremely nice. The oatmeal cookie and fresh fruity water was a nice treat after traveling for hours. Room was extremely clean, television was great, pool and hot tub was nice, and also the lobby was nice. The people were very, very nice.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review, August 10, 2013
We are glad that we here at the Hilton Garden Inn Nashville/Smyrna met all your expectations and you had a great stay with us. Thank you for your business and your nice review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Nashville/Smyrna

Property: Hilton Garden Inn Nashville/Smyrna
Address: 2631 Highwood Blvd, Smyrna, TN 37167-9303
Phone Number:
Location: United States > Tennessee > Smyrna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Smyrna
#4 Romantic Hotel in Smyrna
#4 Family Hotel in Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Nashville/Smyrna 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hilton Garden Inn Nashville/Smyrna Hotel Smyrna
Hilton Garden Inn Smyrna
Hilton Smyrna
Smyrna Hilton

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