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Hilton Garden Inn Nashville/Smyrna
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Reviews (552)
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All reviewsfront deskgreat hotelwonderful staythe hotel staffrecommend this hotelroom was cleanomeletbreakfast stafffamily reunionright next doorrestaurants and shoppingdefinitely stay here againstaff was friendlyhot tubking roomfitness centergreat breakfast
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481 - 486 of 552 reviews
Reviewed August 18, 2013

After traveling 10+ hours from Milwaukee we decided to rest for the night before finishing the drive home. I had just competed in a triathlon early in the day and need a comfortable place to sleep. Hilton Garden Inn is my preferred brand for personal travel. The Hilton Garden Inn Nashville/Smyrna didn't disappoint. Our check in at 2 AM was quick, simple and hassle free. The room was large enough to accommodate all of our gear and was very clean. We found the property very restful. The breakfast in the restaurant was terrific!! Very nice rest before our journey home!

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Jeff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this reviewResponded August 21, 2013

We are glad to read you had a great rest here after the triathlon and hope the rest of your journey home was a good one. Thank you very much for your business and I do hope that next time you are in town, you stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2013

It was late at night, and I was tired when I arrived at the hotel. Otherwise, I would not have agreed to pay MORE than the price for the same room on the internet. I thought Hilton had a guarantee, but I guess not.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank LeoStone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this reviewResponded August 18, 2013

Our pricing is in line with similar properties in this area and we feel that we offer good value given our central location and extensive facilities. However, in your case it appears we failed to meet expectations, and for that I am truly sorry.”

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

I was picking someone up at the Nashville airport and and wanted to stay close by and conveniently located to downtown Nashvillewhere we wanted to go also. Wonderful stay, comfortable beds, clean rooms and friendly staff. What more can you ask for in a hotel.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Sheila B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this reviewResponded August 15, 2013

We are glad to read our hotel the Hilton Garden Inn Nashville/Smyrna had everything you could ask for in a hotel. We hope you find time to stay with us again soon. Thank you for such a nice review.

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Reviewed August 12, 2013

Was very pleased with the facility. Very clean, hotel employees were very helpful and friendly. Only complaint, pool heater was broken and we were not told at check in. This was a mother and daughter trip and I felt very safe in the area and hotel... Will stay here again.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Peggy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this reviewResponded August 13, 2013

Thank you for your nice comments about our hotel the Hilton Garden Inn Nashville/Smyrna. We are glad to know you felt safe and had a wonderful stay. We look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2013

All of our expectations were met! Everything was great and the staff was extremely nice. The oatmeal cookie and fresh fruity water was a nice treat after traveling for hours. Room was extremely clean, television was great, pool and hot tub was nice, and also the lobby was nice. The people were very, very nice.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this reviewResponded August 10, 2013

We are glad that we here at the Hilton Garden Inn Nashville/Smyrna met all your expectations and you had a great stay with us. Thank you for your business and your nice review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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