When we arrived a problem had occurred at the motel where our original reservation had been made with a water pipe on the 3rd floor so the motel was closed for clean up, I understand that things can happen so at this point no big deal. There was a sign on the door that stated all reservations had been moved to the Sleep Inn. I had done plenty of research on feedback and reviews and this was my reason for choosing La Quinta Inn. When we arrived at the Sleep Inn it was evident that we had been down graded as far as the accommodations were concerned. The room however clean still had many issues, the air unit was worn out , the room had evidently had a fight happen in it because the lampshade was damaged but then it gets better, no pillow top king bed, just a regular one. Then its get's worse, the shower was simply eat up in mold and the shower head itself had lots of red mold growing on it. It was so full of mold that there was no water pressure. Maybe someone needs to tell the guys about CLR or Lysol Bathroom cleaner for mildew or something. The continental breakfast featured plenty of cold biscuits and other cold items. One man kept asking for even just a boiled egg but no luck. Needless to say it got worse. My bill had a charge for a safe, of $1.50, according to the bill though if you wanted that removed they would gladly do so, we did not use the safe so I wanted the $1.50 removed, the guy, "Mark" was a jerk about it and acted very frustrated because I asked him to do what they had a sign up on their counter saying they would do. I feel we have been bamboozled on this deal. In the future I will be very careful who I use to make reservations.
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- Also Known As:
- Sleep Inn Smyrna
- Smyrna Sleep Inn