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“Excellent rooms”

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Fairfield Inn & Suites Nashville Smyrna
Ranked #4 of 12 Hotels in Smyrna
Certificate of Excellence
Manchester
Level 5 Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Excellent rooms”
Reviewed December 6, 2012

We stayed the night before having a doctors appointment in Nashville. It makes our drive alot shorter. We had a very nice room. It was clean and smelled good. The staff on the front desk was very helpful. There was a tasty breakfast in the morning. We had sausage, biscuit and gravy and eggs. All were hot and ready to eat. There were other items you could heat up as well. The coffee was very good. There are alot of restaurants near by for breakfast, lunch or dinner. We will stay here again as we need to for appointments or if in the area.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shirley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review, December 11, 2012
Thank you so much for taking the time to write your review. Your feedback means a lot to us as it lets us know what we can do to make your stay the most enjoyable and productive that it can be. I am so happy to hear that our staff was helpful and friendly. We were also very happy to hear that you enjoyed our breakfast. It is our privilege to be able to visit with our guests and we very much look forward to your next stay with us. It is our goal to make you feel like our Fairfield Inn and Suites is your home away from home.
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241 reviews from our community

Traveler rating
    138
    56
    31
    5
    11
See reviews for
81
45
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67
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Dayton, Ohio
Level 4 Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 5, 2012

Overall, the Fairfield Inn & Suites in Smyrna, TN was a great place for an overnight stay. With the exception of the toilet in our room, the room was very clean. We weren't in the room much, other than to sleep, but the TV channel options were more plentiful than most other Fairfield Inn & Suites. Lee at the front desk and the breakfast attendant were both friendly and welcoming. The free breakfast was good and better than at some other Marriott properties I've stayed at that offer similar breakfast options. I would definitely consider staying here again.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review, November 21, 2012
Thank you so much for your review of our hotel. We take great pleasure in making sure that our guests receive the highest quality of service. I'm so glad that you enjoyed your breakfast and that Lee and Julie were welcoming during your stay. If there is anything else that we can do to make your next stay more enjoyable or efficient please let us know. We look forward to seeing you again.
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Jasper, Indiana
Level 6 Contributor
154 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed November 5, 2012

Hotel was right off interstate and was easily accessible. Parking was a little crowded. We had two hotel rooms booked. When we arrived, I was told that there was an issue with our reservation, but they went ahead and held the rooms. However, that meant that the rooms weren't next to each other. No big deal.

Breakfast was good, but eating area was small.

Would recommend this hotel.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank armstrongca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review, November 7, 2012
Thank you so much for taking the time to write a review of our hotel. We love to receive feedback so that we can do our best to make your stay as enjoyable as possible. I’m so glad that we were able to hold your rooms for you and that you were able to stay with us. We genuinely enjoy being able to accommodate all of our guests. If there is anything that we can do to make your next stay better please let us know as it is our goal to exceed our guest’s expectations in all areas. Thank you and we hope to see you again soon.
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Indiana
Level 3 Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 15, 2012

This Fairfield Inn has all I look for... great, convenient location; nice, clean rooms; close to many restaurants; great breakfast in the morning. I highly recommend it! The staff are always friendly and helpful.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank djelkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review, October 24, 2012
Thank you for taking your time to write a review. It means so much to us when a guest enjoys their stay. It is our goal to exceed our guest’s expectations in all aspects and I am glad that everything was satisfactory for you. If there is anything that we can do to make your next stay more enjoyable or productive please let us know.
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Orlando
Level 5 Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 6, 2012

Rooms are fairly standard amongst Fairfield's, so it is up to staff to make or break a stay. My wife and I have stayed at this property several times (we have family in the area), and have always found the staff to be extremely helpful and willing to take the time for idle chat. (This can be very comforting at the end of a long hard day :-)
Only complaint during our first stay, was the toilets flushed VERY loudly, which can be a bit disconcerting in the middle of the night.... oh well...

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pun-gent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review, October 24, 2012
Thank you so much for taking the time to write your review. Your feedback means a lot to us as it lets us know what we can do to make your stay the most enjoyable and productive that it can be. I am so happy to hear that our staff was helpful and friendly. It is our privilege to be able to visit with our guests and we very much look forward to your next stay with us. It is our goal to make you feel like our Fairfield Inn and Suites is your home away from home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
alabama
Level 3 Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 17, 2012

The staff was attentive and courteous. Pretty much a standard room for the 10 hours I was there. Clean room and nice size towels. My only concern was the lower than I'm used to thread count sheets, but they were clean. Good water pressure was a plus too.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tigerpridefan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review, October 24, 2012
Thank you so much for your feedback. We always value hearing back from our guests so that we can make your stay the best that it can be. I am so glad that the staff made you feel welcome and taken care of and that your room was clean and fresh. I appreciate you bringing the thread count to our attention and I assure you that issue is being addressed. It is our goal to exceed your expectations in all aspects of your stay and we look forward to your next visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky, United States
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 13, 2012

Check in was very easy but the first room we were given was on the backside and on the first floor. It was very damp and smelled musty - the beds felt wet there was so much moisture! The young lady at the front desk quickly moved us to another room on the second floor in the front of the hotel and things got much better. They have a restaurant next to the hotel and very easy access to the highway

Room Tip: Second floor only - First floor only on the front side of the hotel
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review, October 24, 2012
Thank you for taking the time to write a review of our hotel. Your feedback is very important to us. I am terribly sorry that the first room you checked into did not meet your expectations. As soon as this issue was brought to our attention it was addressed and has been taken care of. It is our goal to exceed your expectations in every aspect of your stay. Caring is our privilege and I assure you that the issue with the room has been resolved. I sincerely hope that you will come stay with us again and I thank you for your input.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Nashville Smyrna

Property: Fairfield Inn & Suites Nashville Smyrna
Address: 810 Expo Dr, Smyrna, TN 37167
Phone Number:
Location: United States > Tennessee > Smyrna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Smyrna
#3 Business Hotel in Smyrna
#3 Family Hotel in Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Nashville Smyrna 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Welcome to the Smyrna, TN Marriott Fairfield Inn & Suites located near Nashville right off of I-24, minutes from the Smyrna/Rutherford County Airport and 20 miles from the Nashville BNA Airport. Our hotel is an ideal destination for travelers looking to spend a fun-filled day in Nashville and a quiet night in nearby Smyrna, Tennessee.If you love country music, visit The Country Music Hall of Fame, Music Row in Downtown Nashville, or the Grand Ole Opry. Discover our Civil War attractions including the Sam Davis home, or explore the wildlife at the Nashville Zoo. For business travelers, we are close to the Nissan Auto Plant and other businesses in Smyrna/Nashville. See exciting NFL Titans games or NHL Predators games, and tour colleges and universities including MTSU. If shopping is for you, visit Stones River Mall or The Avenue! Enjoy dining at O’Charley’s and Ruby Tuesday, located directly next door to us, or at nearby locally owned restaurants like Raz’z Bar and Grill. We offer Blink charging stations for electric cars on-site, so our guests and their vehicles can charge overnight! We are proud to feature excellent services at an exceptional value. ... more   less 
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Also Known As:
Fairfield Inn Smyrna
Fairfield Smyrna
Smyrna Fairfield Inn

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