We have typically had very good experiences at Comfort Suites and the property in Smyrna, TN is only 2 years old at the time of this review but we had to change hotels because this property was so bad. We had reserved 6 rooms for our girls basketball team and check in went pretty smoothly however, we were required to prepay for our 4 night stay which I've never in all my years of travel been asked to do. It made me wonder if they have a lot of guests who arrive and want to leave so this was their way of discouraging people from asking for a refund but we did any way. The lobby looks nice but the breakfast area is very small and the breakfast so I was wondering how we were going to fit even our group of 16 into the area. Well the next morning when we went down for breakfast the girls refused to eat there the food was so bad. There was literally a sign on the bread keeper that said "we precook our biscuits then freeze them so please reheat in the microwave. Sorry for the inconvenience" Ugh....NOT very appetizing. The paper plates were the cheapest, flimsiest PAPER plate you've ever seen. We had to leave and take the girls out to eat before their game which ate into their budgets and made us late arriving to the venue. The towels were the cheapest towels I've ever seen and certainly not the quality you'd expect at a hotel that was charging us $110/night. I've had better at a Motel 6! The rooms looked ok but were not clean when you looked closely. The showers barely had any pressure and the hallways were very hot too. There are plenty of other places to stay in Smyrna!
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- Also Known As:
- Comfort Suites Smyrna Hotel Smyrna