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“Be Careful of Handicapped accomodations”

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Comfort Inn Apple Valley
Ranked #4 of 20 Hotels in Sevierville
Certificate of Excellence
Silver Creek, Ga
1 review
“Be Careful of Handicapped accomodations”
Reviewed August 13, 2013

I called this Inn specifically for a handicapped accomodation room. I was told we had a reservation for a handicapped room. Upon arrival, the room was NOT a handicapped room. We were offered one handicapped room which did not meet our specific needs. Even for able bodied folk, the bathroom was extremely small; you had to back into it to close the door.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIAV, General Manager at Comfort Inn Apple Valley, responded to this review, August 16, 2013
Thank you for your time to share your comments. I would love to be able to respond to your comments, unfortunately, with no more information provided, I can't. Our ADA rooms do meet the requirements set forth by ADA. However, when we remodel in January we will be making some new changes in these rooms to better accomodate special needs. If you would like to discuss this at length, please call me at your convenience.
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453 reviews from our community

Traveler rating
    309
    101
    26
    7
    10
See reviews for
169
161
2
13
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 3, 2013

My husband and I are actually still here. We Leave in the morning but really like it here. This is our honeymoon (didn't get one last year). The both of us really like it here. The king size bed is comfortable and the pillows are amazing!!! Thinking about bringing our daughters (12 and 9) back next year. The breakfast was awesome!! Thanks for a wonderful time

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Crykal79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIAV, General Manager at Comfort Inn Apple Valley, responded to this review, August 5, 2013
What a nice way to start a Monday. I'm smiling because you were so thoughtful to rate us before you left. What a nice compliment! Thanks from all of us, we truly appreciate your kind words.
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Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 30, 2013

We stayed here for my sons birthday and had a wonderful time. Staff was very helpful. Pools were nice (indoor pool was a little cold) but the kids still enjoyed it. They have swings at the outdoor poor to enjoy while you are watching the kids play. We have a son who is lactose intolerant so we asked the lady at the breakfast room and she was extremely helpful and willing to help us with that. She got a book and told us what had milk in it and there was one item that wasn't in the book so she went back and pulled the label for it. You don't find service like this everywhere. We will definitely stay here again.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PandaTennessee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIAV, General Manager at Comfort Inn Apple Valley, responded to this review, July 31, 2013
This makes my day! I am blessed to have caring people who enjoy helping others any way they can. Thank you for your kind words. This will be shared in our monthly newsletter.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 27, 2013 via mobile

My mom and I brought the kids for some back to school shopping and a trip to Dollywood. We arrived at 11am, the hotel had a room already available so we were able to check in and start shopping. Great location near Tanger Outlets. Walked to the nearby pizza place. Very convenient. Room was clean and comfortable. One of the best beds I've ever slept on. My daughter got some pizza sauce and cookie on the sheets the first night and when we came back to the room later the next day the maid had put clean sheets on the bed. Continental breakfast was great. Kids enjoyed both pools. Pool furniture was so comfortable. Staff as great. We absolutely loved our stay and will most definitely stay again.

Stayed July 2013, traveled with family
Helpful?
1 Thank Wendy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIAV, General Manager at Comfort Inn Apple Valley, responded to this review, July 29, 2013
Thanks for choosing us as your hotel. I too, enjoy the pool area. My favorite seats are the covered swings. Hope the kids have their best year ever in school. And, we hope to see you and your family again.
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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 26, 2013 via mobile

Good rate for a clean room with a superb location near Tanger Outlets in Pigeon Forge. We only stayed a night but enjoyed our stay and felt that we got a good value for the money. We have stayed here before and will likely do so again in the future.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelanddine01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIAV, General Manager at Comfort Inn Apple Valley, responded to this review, July 27, 2013
Thank you for staying with us. We will begin a total renovation beginning Jan. 2014. Please visit us again. We're really excited about our new look.
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Caledon East
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 25, 2013

The hotel is in a nice setting with the river and the apple orchard in the back of the property.The only complaint would be that the hotel is getting a little old and could use an updating.There is a considerable amount of shopping and restaurants within walking distance.

Room Tip: We found the rooms in the higher rear floors to be fairly quite.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Monique R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIAV, General Manager at Comfort Inn Apple Valley, responded to this review, July 27, 2013
Thank you for staying with us. We will begin a total renovation beginning Jan. 2014. Please visit us again. We're really excited about our new look.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southwest, VA
2 reviews
Reviewed July 23, 2013

We have stayed at the Comfort Inn Apple Valley a couple of times before and have always had a wonderful experience. The hotel is beautifully landscaped, the pool area nice and clean, the breakfast is delicious, and the staff is absolutely great! My husband and I were there celebrating our 25th wedding anniversary and could not have been happier with the location, our room, and fantastic service ! Your front desk and housekeeping staff were extremely friendly as well as your breakfast staff! Thank you Comfort Inn!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIAV, General Manager at Comfort Inn Apple Valley, responded to this review, July 25, 2013
Thank you for choosing us to be hotel while celebrating your anniversary. It's always nice to hear you know we want you to stay with us again and again. Happy Anniversary! May you be blessed with many more.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Apple Valley

Property: Comfort Inn Apple Valley
Address: 1850 Parkway, Sevierville, TN 37862-7038
Phone Number:
Location: United States > Tennessee > Sevier County > Sevierville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Sevierville
#1 Family Hotel in Sevierville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Apple Valley 2.5*
Number of rooms: 111
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Also Known As:
Comfort Inn Apple Valley Hotel Sevierville
Apple Valley Comfort Inn
Comfort Inn Sevierville
Sevierville Comfort Inn

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