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“Nice friendly place to stay”

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Baymont Inn & Suites Sevierville Pigeon Forge
Ranked #12 of 20 Hotels in Sevierville
Reviewed April 11, 2014

My boyfriend and I checked in to this hotel on Monday night and checked out on Wednesday. We didnt have any problems at all during our stay. The front desk clerks were very kind and gave us directions around town and suggestions on what to do during the day. The housekeepers were very friendly as well and followed our request for late housekeeping so we could sleep in. The breakfast was awesome and I loved the teddy bear shaped do it yourself waffles.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Ashley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Baymont Inn & Suites Sevierville Pigeon Forge, responded to this reviewResponded April 22, 2014

I am so pleased hat you enjoyed your visit with us, including the bear shaped waffles. We hope you will come visit again when you are in the Pigeon Forge area.
We truly appreciate your business.
Gloria M. Brown
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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547 - 553 of 698 reviews

Reviewed April 9, 2014

We came here for a competition over the weekend and really enjoyed staying at this hotel. The staff was kind and helpful and they even opened up the breakfast buffet early for our group so we could make it to the competition on time. Not sure if we will ever be back in the area but if we do we would love to come back to this hotel. Wifi speed was also very good.

  • Stayed: April 2014, traveled with friends
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Review collected in partnership with Best Western
Thank Devin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Baymont Inn & Suites Sevierville Pigeon Forge, responded to this reviewResponded April 13, 2014

Thank you for your kind remarks about our hotel, we appreciate your business and we are so pleased that you enjoyed your visit.
We do hope you will come back to the smokies and visit with us again.
Gloria M. Brown
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2014 via mobile

No complaints here. I was working in the area last August and chose to stay here based on the reviews. Cozy bed and clean so I would stay again and recommend. Good value for the money, compared to some other motels in the area.

Stayed: August 2013, traveled on business
Thank NateB4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Baymont Inn & Suites Sevierville Pigeon Forge, responded to this reviewResponded April 11, 2014

Thank you for choosing to stay with us. We are so pleased that you found us to be a great value for the Pigeon Forge area. Thank you for your comments so we know of your experience.
Your business is important to us and is greatly appreciated.
Gloria M. Brown
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014 via mobile

We used this convenient and quaint hotel as a stopover in route to an area waterpark resort. We used Best Western reward points to fully fund the night's stay. Great thing about this hotel is that checkin is at 1pm and checkout is at 11am. We were given a double queen room that included an inroom refrigerator and microwave. Beds were very comfortable, free wifi, good water pressure, overall clean snd very close to Smoky Mountain attractions. It is not five star quality, but then it doesn't claim to be. I consider it to be a very nice motel, with pretty good rates. The main reason that I booked here was for the free breakfast. If this is your incentive, throw it in the trash. 90 minutes into serving time there wasn't any doughnuts, sausage links or egg patties. The juice was very watered down. The waffle maker was in a cute teddy bear shape, but didn't produce a good product. The check in and out process was quick, polite and professional. Did I mention that the beds were very comfortable?

Stayed: March 2014, traveled with family
Thank ChocolateCowgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Baymont Inn & Suites Sevierville Pigeon Forge, responded to this reviewResponded April 2, 2014

We are so glad that your found your room to be clean and comfortable. The manager knows of your comment about breakfast and will make the necessary corrections so every guest have the same breakfast offerings.
Thank you for your review and for our business, please plan to visit again soon.
Gloria M. Brown
Guest Relations Manager

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Reviewed March 28, 2014

I booked this hotel vary late the night I stayed. I got a good rate for the area vs other hotels around and the service was phenomenal. I had a lot of luggage with me and was given a room on the ground floor to make moving it a lot easier. The biscuits and gravy for breakfast was nice and was just what I was in the mood for when I got up. Against other hotels I have stayed at the internet speed here was great. Not throttled down like most places. I will be doing more business in the area in the future and look forward to staying here again

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Best Western
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Baymont Inn & Suites Sevierville Pigeon Forge, responded to this reviewResponded April 2, 2014

So glad you got a good night's at a reasonable rate. We all look forward to you return visits as you mentioned in your review.
Thank you for your business and for posting this review.
Gloria M. Brown
Guest Relations Manager

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Reviewed March 15, 2014

This s a nice hotel with very accommodating staff, location is excellent for restaurants, entertainment or business. Staff is excellent and very helpful, only downside was the breakfast, food choices not too many but otherwise a great choice. Rate was superb for a nice Best Western!

  • Stayed: March 2014, traveled on business
    • Value
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Review collected in partnership with Best Western
Thank wandadd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Baymont Inn & Suites Sevierville Pigeon Forge, responded to this reviewResponded April 2, 2014

Thank you for choosing to stay with us. We appreciate your review, it is so good to hear that you enjoyed your visit. Please plan to visit again soon.
Gloria M. Brown
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2014

If you need a one night stop over and aren't concerned about a "view" or amenities but
no bugs , beat up room , or problems either. Well No bad surprises here!! This is a very clean, efficiently run hotel with what looks like new rooms. Decent free breakfast except for green bananas, and pet friendly. Lobby is very small, not even any typical brochures of area. But staff
and maids all friendly and helpful.

Room Tip: This is a great "stay a night" place. Your not here for the view, weight room or Jacuzzi o...
See more room tips
  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria B, Guest Relations Manager at Baymont Inn & Suites Sevierville Pigeon Forge, responded to this reviewResponded April 2, 2014

We are so glad that you found our hotel clean, friendly and affordable. We appreciate your business and hope you will visit again soon.
Gloria M. Brown
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Sevierville Pigeon Forge

Address: 711 Parkway, Sevierville, TN 37862-4327 (Formerly BEST WESTERN Greenbrier Inn)
Phone Number:
Location: United States > Tennessee > Sevier County > Sevierville
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Sevierville
Price Range: $48 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Sevierville Pigeon Forge 2*
Number of rooms: 74
Official Description (provided by the hotel):
Your Top Choice of Hotels in Sevierville, TN Near Dollywood Thrill your loved ones with a stay at the newly-renovated Baymont Inn & Suites Sevierville Pigeon Forge hotel nearby Dollywood theme park and a host of other fun-filled attractions in and around Sevierville, Tennessee. If you are traveling from out of state, we are 3 miles from Gatlinburg-Pigeon Forge Airport (GKT) and within driving distance of McGhee Tyson Airport (TYS). Among hotels in Sevierville, TN, our hotel offers a variety of helpful services and amenities, including free Baymont Breakfast Corner each morning, a well-equipped business center, guest laundry and free parking. Guest rooms offer free high-speed WiFi, flat-screen HDTV, microwave, mini-fridge, ironing facilities, coffee and tea maker, or upgrade to a suite with sofa bed and balcony for extra space. Reserve your room online today and bring your dog with you for a nominal fee. Each year, travelers plan trips to Sevierville, TN hotels to take advantage of the many thrilling attractions in the area. Family-friendly comedy nights are unforgettable at The Comedy Barn Theater with magicians, jugglers, musical entertainment and trained animal performances. Entertaining educational exhibits can be found at Ripley's Aquarium of the Smokies and WonderWorks, and Dolly Parton's Stampede Dinner Attraction offers delicious cuisine on the sidelines of spectacular entertainment! If you are a fan of live concerts, Smoky Mountain Opry is the hotspot for high-tech musical performances, while Dollywood and Dollywood's Splash Country offer a poolside paradise with thrill rides and live entertainment. For sightseeing, hiking and fly-fishing opportunitiesspend some time at Great Smoky Mountain National Park. ... more   less 
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Also Known As:
Best Western Greenbrier Hotel Sevierville
Best Western Sevierville
Sevierville Best Western

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