definitely a must do if you have the extra funds, awesome way to see gatlinburg. I went through the day but want to do a night flight also. my son and I went and we chose to get the headsets to talk to each other and the pilot. this pilot was very friendly as well as the rest of the staff. Pilot looked really young (he was 21) and teased him bout not being old enough to drive let alone fly, he joked with us. GREAT EXPERIENCE.