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“repeat customer” 5 of 5 bubbles
Review of Hidden Mountain Resorts

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Hidden Mountain Resorts
Certificate of Excellence
Myrtle Beach, South Carolina
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“repeat customer”
5 of 5 bubbles Reviewed September 2, 2013

we have been coming here for years. we've never been disappointed in any of the cabins we've stayed in. all are clean, homey, well stocked, comfortable bedding. love the convenience of having a washer and dryer. all we stayed in were furnished beautifully. the pool area is very pretty and well maintained. these are actually homes that people put alot of thought and money into and it shows.

lots to do in the area...horseback riding, dollywood, antique stores, outlets malls, shows, etc. gatlinburg is a short drive and worth going to...good food and shopping.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank local_diner929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review, September 5, 2013
Thank you for your kind comments. We appreciate your continued business with us. Thank you for allowing us to serve you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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392 reviews from our community

Traveler rating
    243
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    29
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Any
English first
st louis mo
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 2, 2013 via mobile

We stayed here for 3 nights over Labor Day weekend. 2 couples. This is a great cabin! 2 bedrooms. Beds are so comfortable. Bathrooms are upgraded with spa tubs, heated tile floors, etc. There are 2 large living rooms, 4 TVs, big screened in porch. Hot tub. The cabin was recently renovated and enlarged. We would definitely return here. It was well worth the money and so comfortable and clean.

  • Stayed August 2013
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
2 Thank helloStL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review, September 5, 2013
I am so glad that you enjoyed the recently updated unit 5221. The owner did an extensive remodel including the observation deck. This new deck offers one of the best unobstructed views of any of our cabins. Thank for your kind comments. We appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed August 25, 2013

We rented Cabin number 4036 Bear Necessities. I love being able to rent a place that allows me to make our own food and help save money while on Vacation. I also love having all the space to spread out that you do not have in a hotel room. Everyone working at the front desk was awesome and helpful. We had a problem with a door not closing and they had someone up to our cabin with in 30 minutes to fix it. Can't ask for more than that. The walking trails and ponds around our cabin were perfect and my son enjoyed being outside and the fun swinging bridge. The pool was great and we had the whole thing to ourselves since it was off season during the week. We also enjoyed having the hot tub and jacuzzi tub right in our cabin. We used the grill one night and it worked great. Being able to sit out on our own porch was a dream come true. I wish I had one of these at home. This cabin is at the end of a street which was nice with a child because he could play without being worried about traffic. My only complaint would be how damp everything is right now from all the rain. It also meant mosquitoes were bad so I highly recommend taking something to keep them away if you are going to be outside any time soon. We ended up picking up a candle and spray from Walmart. My four year old can't wait to go back again. We had a great vacation at a wonderful place.

Room Tip: I highly recommend reading up on the cabin you choose so you get the right one to suit your family...
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  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bradsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review, August 28, 2013
I am glad to hear that you had such a wonderful time with us. Thank you for your kind words. We really appreciate your business, and look forward to having your family stay with us again.

Sincerely,
Serenity Kelly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Georgia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed August 5, 2013

We stayed in Villa 3340 for a week. The greatest thing about this room was the matresses. They were devine. If I could have taken them home with me I would have! Room was big enough for our 4 adults and 2 children. Only complaints were the master bathroom has no door so beware. It is just a large opening and the toilet is around a corner but now door to close. The TV channels were also always on the blink. Certain channels would be scrambled or hard to watch. Not a bunch of kid friendly channels. We had disney to start but it was awful then somehow it swapped to disneyx which is no cartoons and we had cartoon network which is awful for kids! But other than that it was great. The pool is way small but ok. Beautiful place and close to everything but quiet!

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ja r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leesburg, Ohio
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed August 3, 2013

After an extensive search online for lodging for our first trip to the Sevierville, Pigeon Forge, Gatlinburg area, I finally decided on this resort in Sevierville. I must say it was a good choice with one of the most reasonable prices I was able to find. Just be aware that this resort is a virtual suburban community of cabins so if you are looking for total seclusion this is not the resort for you. However the resort is in the mountain and surrounded by trees and greenery. The resort property was absolutely manicured everywhere; hats off to the groundskeepers; great job! There were several small catch and release fishing ponds on the property that my boys enjoyed for their first fishing attempts. There is a small resort pool, small resort children's pool, and resort hot tub at the lodge. Our cabin had a hot tub and pool table and was nicely furnished. Some of the other cabins have their own private pools. The overall location of the resort/cabins is excellent in my opinion; once on the property one would never know he/she was such a short drive to the main drag of Sevierville. The only complaint I have is with a noisy ceiling fan in the bedroom and the housekeepers need to do a better job of clearing the cobwebs; I noted several areas with cobwebs with spiders. Overall we would definitely consider returning to this resort.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Craig C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vermont Illinois
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 22, 2013

We stayed in uncle genes place. It was small but nice peaceful and secluded. It was one of the older cabins but it was off by itself. Clean everything that you would need in the kitchen gas grill and even a small pond. It was a huge surprise since it was only one mile from the parkway. The only downside is the traffic on the parkway is horrible but it was a place I would come back to.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review, July 24, 2013
Thank you for your recent stay with us and your kind words. I am glad to hear that you enjoyed your visit. We hope you will visit us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Girardeau, Missouri
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed July 22, 2013

we stayed in 1498. it's listed as a cabin. how all cabins have a great view. our view was of the back of a barn and a residence across the street. the street was quite active. there's only one bath. it was dirty. the grime around the vents, the walls, the base of the shower. the floors actually tilt. every board creaks. there were few mirrors. I had to move a dresser to have an outlet & a mirror to blow dry my hair. the table was fully set for some reason, but it made the table hard to use. the screen on the door was ripped most the way off. water pressure in the shower was weak. the pool was nice on the first day of our visit. a few days later the hot tub was green and smelled. will never stay there again.

  • Stayed July 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank laurie k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review, July 24, 2013
The unit you stayed in was actually property number 1948. I have passed your cleaning concerns onto our housekeeping staff, and we appreciate your comments. The unit description on our website is as follows: 1948 | 2 Bedrooms Cottage | #1948 Built in the year 1948, this inviting home is perfect for a small family looking for a Smoky Mountain vacation at a very low price. The cozy floor plan features a full kitchen, living area, 2 bedrooms, a twin bed in a bonus room, a queen sleeper sofa and 1 small bathroom with a shower stall. It also has some DVDs for you to watch, as well as an outdoor charcoal grill, just like those found up in the Park. The Cabins at Hidden Mountain East are in a gated community, which also includes the East pool complex, the Lodge conference center, walking trails, fishing ponds, picnic pavilions, and the Overlook gazebo, with its fantastic views of the Smokies. Less than a mile off the Parkway, just past the Apple Barn, Applewood Restaurant & the Tin Roof Cafe, enjoy easy access to Pigeon Forge, Gatlinburg & Sevierville, including outlet malls, restaurants, Dollywood, WonderWorks, the Miracle Theater, Titanic, Hatfield & McCoy Dinner Show & the Lumberjack Feud to name a few. And don’t forget to make your way to the Great Smoky Mountains to experience God’s creation at its finest!
As listed in the description and photos, this is a cottage not a cabin. This means that it is painted white on the outside. The view that is mentioned is in reference to our Overlook Gazebo. This 2 bedroom, 1 bath cottage is our value unit that rents for only $75.00 per night, and is conveniently located just a mile off of the main parkway. Being a historic home, built in 1948, there are few outlets throughout the home. The tables are set in our unit as a welcome to you to make yourselves at home. Guests are welcome to put the dishes away if they so choose. Our pools and hot tub areas are checked and maintained daily to meet required codes. We appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hidden Mountain Resorts

Property: Hidden Mountain Resorts
Address: 475 Apple Valley Rd, Great Smoky Mountains, Sevierville, TN 37862-5449
Location: United States > Tennessee > Sevier County > Sevierville
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 35 Specialty Lodging in Sevierville
Price Range (Based on Average Rates): $
Number of rooms: 262
Official Description (provided by the hotel):
Hidden Mountain Resort is the original Log Cabin Resort in the Smoky Mountains. We offer an indulgent retreat for visitors to Sevierville, Pigeon Forge & Gatlinburg, TN. Family-owned and operated since 1981, Hidden Mountain Resort now includes properties at Hidden Mountain East & West, as well as the Dell- a Class-A Motorcoach Resort. Our Log Cabins range in size from one bedroom romantic suites up to a stunning 14 bedroom lodge on the river. Log Cabin amenities include a fully-equipped kitchen and linens, with most cabins offering a Hot Tub, Fireplace, Washer/Dryer, Whirlpool Tub, and more. Resort amenities include a 24/7 office, award-winning swimming pools, fishing ponds, picnic pavilions, walking trails, gazebos and our beautiful Log Cabin Conference Lodge for weddings, reunions, meetings & retreats. Hidden Mountain Resort offers 2 convenient locations. Our main location at Hidden Mountain East is easily located near near The Apple Barn & Cider Mill and Tanger Outlets at Five Oaks plus all of the theater, dining, and attractions of the area. Our original location at Hidden Mountain West offers a more secluded and rustic setting for your mountain adventure. We hope to see you soon in the Smokies! ... more   less 
Also Known As:
Hidden Mountain Hotel Sevierville
Hidden Mountain Resort

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