We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Vacation on Turkey Day”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Resort at Governor's Crossing
Ranked #1 of 20 Hotels in Sevierville
Certificate of Excellence
GreenLeadersSilver level
1 review
“Vacation on Turkey Day”
Reviewed November 24, 2012

My family decided to stay in Sevierville this Thanksgiving.We chose to stay at the Resort. We loved the festive Christmas lights out front and my kids Jeremy and Trista couldn't get enough of the water slides.The pool attendant Chris showed our 5 year old Trista how to squirt her brother at the small children's play place. He also was very friendly to us wishing us a Happy Thanksgiving. We will definitely come back to this establishment for more of our family getaways. Thank you Chris we will see you in the future and we enjoyed our Turkey day evening with you.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TylerNeedham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THeResort, Internet marketing at Resort at Governor's Crossing, responded to this review, November 26, 2012
Thank you for choosing to spend your Thanksgiving Holiday with us here at The Resort at Governor’s Crossing. With The Resort’s full kitchens, indoor waterpark, and great location many guests are making The Resort a holiday tradition.
We will be sure to recognize the staff member that you mentioned. We are very proud of these people as this year’s staff has been outstanding. We always want these people making positive impressions on our guests and when they do especially on holidays, when they are working and not with their own families, it shows how much they do care.
We again thank you and look forward to next year’s Thanksgiving Getaway.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,198 reviews from our community

Traveler rating
    688
    271
    101
    69
    69
See reviews for
854
102
2
13
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Russian first
  • Any
English first
1 review
Reviewed November 23, 2012

Not so please with this hotel so far. For some reason everyone can walk into here and get their room. We have been here for 2 hrs and still no clean room. What the hell. I have never waited for a hotel this long. After being in the car for 4 hrs it would be nice to have a room. If they need more help they should hire it or if their help is that so they sould fire them.

  • Stayed November 2012
    • Location
    • Cleanliness
Helpful?
Thank bbblack123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THeResort, Internet marketing at Resort at Governor's Crossing, responded to this review, November 24, 2012
We are sorry to hear of your displeasure regarding checking in at The Resort at Governor’s Crossing. Check in time at The Resort is 4PM (not 1:30). While every attempt is made to allow guests to check in early many factors figure in; was the room rented the previous night, what time did that unit check out if it was occupied, and if the unit is a specialty room (fireplace, handicapped accessible, etc.) limiting availability. We pride ourselves on providing clean, safe and comfortable accommodations in a friendly environment with the optimum word being clean, as some of the units take up to 1.5 hours to clean.
Again, we do apologize for the delay in getting you to your room.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morris Plains, New Jersey
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 23, 2012

we stayed here after a long drive. This place was just amazing. Spacious room, good views, an excellent indoor pool, courteous staffs, huge place, free sufficient parking. And yes they had a parrot too.

Helpful?
2 Thank imShiv
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
THeResort, Internet marketing at Resort at Governor's Crossing, responded to this review, November 29, 2012
Thank you for taking the time to post your comments regarding your recent stay at The Resort at Governor’s Crossing. The Resort offers guests many amenities and is always looking to add more. One of the most popular aspects of The Resort is our staff, as we are thankful to have people who care and enjoy what they do.
Again we thank you and look forward to the opportunity of having you as our guest in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Logan, West Virginia, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 20, 2012

My boyfriend and I took a mini-vacation to Sevierville last week (mid-November) and stayed at this hotel based on the Tripadvisor reviews and a friend's suggestion. We were SO pleased with the stay! The rate for the hotel was very reasonable. We stayed in a King Suite, and the room was more than we ever expected. Plenty of space, comfortable bed, full kitchen, jacuzzi tub. Everything was so clean and the staff was friendly and very helpful.

The only dislike I had was the temperature. Even though we set our room thermostat on 66 degrees, it was too hot for our liking in the room. But, cracking the balcony door to let in the cool evening air did the trick for us!

The location of the hotel was absolutely PERFECT. We were minutes from every attraction and shopping location. A short drive to Gatlinburg, and minutes from Dollywood -- via the back way to avoid all the Parkway traffic! We will definitely be coming back to this Resort!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StephP1258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THeResort, Internet marketing at Resort at Governor's Crossing, responded to this review, November 22, 2012
Thank you for choosing to stay at The Resort at Governor’s Crossing and for posting your comments on Trip Advisor. Our king studios are very comfortable for couples wanting a getaway as they provide more room and amenities than a standard hotel room. As you state, our location is ideal as it does offer access to many attractions and activities.
We again thank you and look forward to having you stay with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alabama
Level 6 Contributor
108 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed November 20, 2012

Everything about the resort is great. The service, the rooms and the waterpark are all outstanding. Will not hesitate to return. Next to the Nascar go-cart, the outlet center and various other attractions. Lance is ready to return.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lancesmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THeResort, Internet marketing at Resort at Governor's Crossing, responded to this review, November 22, 2012
Thank you for choosing to stay at The Resort at Governor’s Crossing and for taking time to post your comments. We are glad that you had an enjoyable time. When traveling, if the children have an enjoyable time it makes it so much easier for parents to relax and have a good time also. This is why The Resort strives to provide an environment that encourages fun & relaxation.
We again thank you and please let Lance know we look forward to his and the entire families next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weatherford, Texas
1 review
Reviewed November 18, 2012

My husband and i had a great time thanks to a young lady by the name of anette who works at the resort. she helped me plan a great time and gave me a lot of information about the area and the sites to see we plan on going back next year and i hope she will be there to help me again THANK YOU VERY MUCH.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meme p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THeResort, Internet marketing at Resort at Governor's Crossing, responded to this review, November 22, 2012
We are glad that you and your husband had an enjoyable stay at The Resort at Governor’s Crossing and that you enjoyed exploring the area. We are very proud of our staff and will be sure to recognize the member you mentioned.
The Resort is not just our rooms, waterparks, and other amenities, it is also our staff. All of this is just pieces of the puzzle and when assembled it hopefully makes for a great guest experience.
We thank you for taking the time to post your comments and look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marion, Virginia, United States
Level 5 Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 15, 2012

Our first stay at Governor's crossing was a very enjoyable time. The kids loved the indoor waterpark. The rooms were spacious and clean. The beds were so so but there have been worse. The staff was very friendly. We will stay there again for sure.

Room Tip: If you have kids get a first floor room. It is connected to the indoor water park. So you can just l...
See more room tips
  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THeResort, Internet marketing at Resort at Governor's Crossing, responded to this review, November 18, 2012
Thank you for choosing to stay at The Resort at Governor’s Crossing and for posting your comments. We are glad that your family had an enjoyable stay, and yes kids do love our waterpark. We strive to provide our guests with clean, safe and comfortable accommodations. Being friendly and meeting these expectations are what turn first timers like you into repeat guests.
We again thank you and look forward to having you join our list of “repeat guests”.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Sevierville
6.1 mi away
Clarion Inn Willow River
Clarion Inn Willow River
#4 of 20 in Sevierville
554 reviews
0.3 mi away
Holiday Inn Express & Suites Pigeon Forge - Sevierville
2.9 mi away
Hampton Inn Sevierville
Hampton Inn Sevierville
#2 of 20 in Sevierville
578 reviews
Show Prices
Show Prices
Show Prices
2.2 mi away
The Inn On The River
The Inn On The River
#2 of 92 in Pigeon Forge
2,343 reviews
1.5 mi away
Baymont Inn & Suites Sevierville Pigeon Forge
2.4 mi away
Margaritaville Island Hotel
Margaritaville Island Hotel
#9 of 92 in Pigeon Forge
1,309 reviews
Show Prices
Show Prices
Show Prices

Been to Resort at Governor's Crossing? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Resort at Governor's Crossing

Property: Resort at Governor's Crossing
Address: 225 Collier Dr, Sevierville, TN 37862-6911
Location: United States > Tennessee > Sevier County > Sevierville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Resort at Governor's Crossing 3.5*
Number of rooms: 165
Official Description (provided by the hotel):
The Resort at Governor's Crossing offers 165 units for the perfect vacation. Our guest units can sleep from 2 to 14 and are equipped with full kitchens, baths with jetted tubs, modern decor and DVD players. The whole family will enjoy our year round climate controlled indoor water park and our seasonal outdoor water park with 5 pools, two hot tubs, high speed water slides, sauna, and a 250 foot lazy river. Be it a family vacation, weekend getaway, or a business trip you can rest assured that you have made the right choice when selecting to stay at The Resort at Governor's Crossing when looking for accommodations in the Smokies. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, Travelocity, HotelQuickly and getaroom.com so you can book your Resort at Governor's Crossing reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Resort At Governor`s Crossing Hotel Sevierville
The Resort At Governors Crossing
Governors Crossing Resort
Governor's Crossing
Resort Governors Crossing

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing