We booked a 2 bedroom deluxe condo for our stay.
The room was gorgeous, clean, and well stocked. As a cloth diapering mom, I was quite stoked that the laundry room was stocked with Country Save (a cloth diaper safe detergent)!
The entire facility was well maintained, the staff was polite, and everything was clean.
We were quite please that the property is "secluded" but literally 5 minutes from all of the noise and attractions of Pigeon Forge.
We only have two negatives.
1) Ants around the dishwasher. We reported the ants and a maintenance member immediately came out and sprayed.
2) The disturbance from our upstairs neighbors and the lack of staff concern.
We had to call the front desk FIVE TIMES about the noisy neighbors above us (jumping so fiercely and frequently that our chandeliers were shaking and we couldn't hear our TV on full blast). The front desk supposedly gave them two courtesy calls and when they finally sent a staff member to "observe the noise," she told us to "deal with it ourselves." What's the point of having a concierge or security if guests are supposed to ask other guests to calm down?!
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- Also Known As:
- Wyndham Smoky Mountains Hotel Sevierville
- Fairfield Smoky Mountains
- Wyndham Sevierville
- Sevierville Wyndham