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Holiday Inn Express & Suites Pigeon Forge - Sevierville
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Reviews (480)
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All reviewssplit roomfront deskpigeon forgefire pittwo queen bedsgreat place to stayvery nice hotelyogurthard boiled eggsbiscuits and gravywould stay here againthe general managerair conditionermountain viewthe breakfast areatanger outletsgreat room
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277 - 282 of 480 reviews
Reviewed September 1, 2013

Jennifer and Cierra at the front desk are awesome, housekeeping and breakfast staff are good quality employees as well although I did not get their names. Thank you so much for the fantastic service I recieved during my stay.

  • Stayed: July 2013
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Thank Jules2258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this reviewResponded September 2, 2013

Thank you very much for taking the time to write a review on your recent stay at the Governors Inn. We are happy to hear how much you enjoyed your stay. Jennifer, Cierra, and the rest of the staff will be very excited to hear the nice comment. Thank you again and we look forward to seeing you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2013

We stayed a few days ago and thought we would rather stay at a quiet location and drive a little further as opposed to staying in the center of town and having to deal with the crowd. When we got there, Cierra showed us a back road that can get you anywhere within minutes! It's the perfect place to stay if you are wanting to enjoy your time without all the noise from cars and people walking up and down the street. The rooms are really big too!

  • Stayed: August 2013, traveled with family
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Thank Jamie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this reviewResponded September 2, 2013

Thank you for taking the time to write a review on your recent stay at the Governors Inn. We are very happy to hear how much you enjoyed your stay with us. Thanks again and we hope to see you soon.

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Reviewed August 30, 2013

I really enjoyed my stay at the beginning of August!! The breakfast was great and the rooms were spacious and very clean. The front desk staff were excellent and Jennifer went out of her way to help my children while we had our hands full at breakfast. I will recommend this place to all my friends and family!!!

  • Stayed: August 2013
    • Value
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Thank luvmyluvs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this reviewResponded August 31, 2013

Thank you very much for writing a review on your recent stay at the Governors Inn. We are thrilled to hear how much you enjoyed your stay with us and the staff will be very happy for the kind words you left about them. Thank you again and we hope to see you soon.

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Reviewed August 25, 2013

Stayed here only one night but felt we got a good deal for the price, the front desk clerk cierra i think was her name, was very helpful giving us information and what some of the great things there was to do while we stayed, as well as best places to eat etc. we felt very welcomed upon our arrival and throughout our stay we will definitely be back to stay!

Stayed: August 2013, traveled as a couple
Thank Kim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this reviewResponded August 26, 2013

Thank you very much for taking the time to write a review on your stay at the Governors Inn. We are happy to hear that you enjoyed your stay and that Cierra was able to assist you with ideas on restaurants and attractions. She will be very excited to hear the nice comment. Thank you again and we look forward to seeing you soon.

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Reviewed August 20, 2013

Reasonably priced. Lots of space. Immaculately clean.Great location but not smack in the middle of the heavy traffic areas. And best of all--the staff! From the friendly& helpful front desk staff( like Jenifer&Sierra) to the maids, everyone makes us feel welcome!They are eager to help !!

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Beckytbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this reviewResponded August 22, 2013

Thank you so much for taking the time to review your recent stay at Governors Inn. We are very happy to hear how much you enjoyed the hotel as well as the staff. They are always thrilled to hear all the nice comments people are saying about them. Thank you again and we hope to see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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