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“The BEST place to stay”

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Fairfield Inn & Suites Pigeon Forge
Ranked #14 of 20 Hotels in Sevierville
Glasgow, Kentucky
Level 4 Contributor
25 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“The BEST place to stay”
Reviewed October 10, 2011

My cousin and I went for a 4 day shopping trip and had a wonderful time. They were remodeling the rooms when we arrived. All new carpet - felt like we were in a brand new place. It is sooo handy with the mall located right across the street and just a short drive to others. The mattresses on their beds are the best. The staff were wonderful. I have stayed there the past 4 times and will continue to stay there. My ONLY 2 complaints is that the breakfast is crowded and too small, every morning it was difficult to find a place to sit and it is difficult to get a parking spot at times. But all in all - it is wonderful and would recommend it to anyone.

  • Stayed May 2011, traveled with family
    • Value
    • Location
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Helpful?
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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281 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Any
English first
Waynesville, North Carolina
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 24, 2011

Disappointing....Assigned rooms, Queens only, for Mariott Rewards members....Cramped sink area in room where coffee pot and ice bucket are also housed....no micro/fridge...inadequate size for breakfast area. Room was very clean and breakfast choices, once you could get a seat, very adequate. There are many better hotel choices in the area.

Room Tip: Reserve by phone and discuss specifics
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  • Stayed September 2011, traveled as a couple
    • Value
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Helpful?
1 Thank Carolinabluetwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
Level 4 Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 15, 2011

Great location just across the steet from Five Oaks Outlet Mall. This was our first stay here. Clean, well maintained property and the staff were helpful. Rooms are a bit small, but bedding was very comfortable. Room had nice flat panel screen TV and refridgeration unit. Continental brakfast needs a bit more variety, but was adequate. I would deffinately stay here again.

Room Tip: Top floor offers better view of surrounding mountains.
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank 1965stang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayberry, Australia
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 14, 2011

We love this place and have been here 4 different times.

Very well located, surrounded by restaurants and fun stuff for kids.

Love the bedding at Fairfield, sleep like we're at home.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank proudwolf2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manassas, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 7, 2011

My wife and I went to TN for our annual trip to visit the Smokey Mtn's. On this trip I decided to cash in some points and stay at the Fairfield Inn & Suites Pigeon Forge,1650 Parkway US Highway 441, Sevierville, Tennessee 37862.

From beginning to end we had a great stay are your Fairfield Inn! We had a request to have a refrigerator in our room. The reservations put in the request but could not guarantee the request. So I called the hotel directly and they were a “No Problem” approach. They told me they would have one in the room and when we arrived it was there. As a matter of fact we moved the room when we got there and the young lady that works evenings changed our room and jump and got the refrigerator to the room by the time we had parked the car and started brining in the luggage.

Our entire stay was great, your staff helped us with any of our request, the breakfast, room and front desk staffs, all shifts, were spot on with service. We enjoyed our visit and will use them again.

Please give our thanks for a “Job Well Done” to every one at the Fairfield for us.

Very best regards,
Mark and Linda Bonner
Marriott Rewards number: XXXXX3514
703-791-3959

Room Tip: Call the 800 number and or the hotel directly.
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  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
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Helpful?
1 Thank Manoffthestreet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Tennessee
Level 6 Contributor
156 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed February 9, 2011

Staying at a Marriott property generally requires one to pay a higher price. Accordingly, one should expect a higher standard. I do not believe that this Fairfield was originally built as a Marriott property and it shows in the construction. The walls did not provide expected soundproofing. The hotel showed some signs of poor craftsmanship from the remodeling of 2004.
It is a decent clean place to stay and in a good location for select pursuits. Staff were kind. Breakfast was normal.

  • Stayed February 2011, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank Cheapseater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 12, 2010

I stay exclusively at Marriots, Fairfield and the occasional Courtyard. I've stayed here before and got a great night's sleep. This time, however, I heard every word said by people in adjacent rooms and hallway, heard footsteps from room above, and for the first time in my life, heard neighbors urinating like they were in my room. Flushing, showers, etc., were very noisy. At 6AM Sunday morning I was awakened by a truck backup alarm right outside my window, then loud noise of a liftgate dropping and containers being transferred in the dining area. I got very little sleep. The room was the smallest I've had in years, no 32" flat screen TV as advertised (had a old, tube type 27" CRT), no fridge or microwave, and overall in need of updating. This was my first time getting a room free with Marriott rewards points, and it bothers me to think maybe these sub-standard rooms are saved for the freebies???

The employees were great, excellent breakfast, wonderful location, etc. But I will not return to this location unless the place is refurbished. This doesn't even come close to any other Marriott room I've had in the past.

  • Stayed December 2010, traveled with family
    • Value
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Helpful?
3 Thank PTM_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Pigeon Forge

Property: Fairfield Inn & Suites Pigeon Forge
Address: 1650 Parkway, Sevierville, TN 37862-7047
Location: United States > Tennessee > Sevier County > Sevierville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 20 Hotels in Sevierville
Price Range (Based on Average Rates): $$
Number of rooms: 89
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Pigeon Forge Hotel Sevierville
Fairfield Inn And Suites Pigeon Forge
Fairfield Inn Sevierville
Fairfield Inn Pigeon Forge
Fairfield Pigeon Forge
Pigeon Forge Fairfield Inn

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