Rented from them on our vacation down to the Smoky Mountains. Directions were subpar, boat was older but OK, the boat rental manager was their to run us through the boat and sent us on our way. $180 for the full day, reasonable price.....but wait, you better read the contract as it states you are paying for gas and oil when you return......They charge over $5 for gas (14 gallons we ran in 6 hours) and the oil they charged $17 for. So add an extra $92 bucks....I was ready to leave and walking out and they said you still owe for gas and oil, I informed them no one ever told me that and then did they start to get nasty. Enough so that I told them I was going to blast them on trip advisor and his reply to me was he would have his lawyer sue me for slander.....really. So I have decided not to say anything bad about this company for fear of a lawsuit. It gets more and more comical on their reaction to my being upset about not being informed about the hidden charges. I could even pay and get them to run my credit card without them continuing to snap at me. I paid, they won, why continue to act that way....take my money and let me leave. The son was a decent guy, his parents had no respect and were very quick to anger. I would rent elsewhere.