The hotel offers in room safes.....NOW WE KNOW WHY....they do not trust their employees.....my advice.....lock up money, purse, and even your clothes!!
Who would think to lock up clothes!! We had purchased our daughter 2 new American Eagle shirts..came back to the room, tried them on, put them on the bed, left going to watch fireworks in Pigeon Forge. Didn't pay much attention until packing up the next morning, but the shirts were gone. I searched our luggage, took the bedding completely off...nothing! We thought maybe we had packed it in our suitcases already(although I had already checked them several times). We left the hotel going to Park Tower(great hotel) in Pigeon Forge. Took everything out of suitcases one piece at a time. Still nothing!! I called lost and found at Wilderness at the Smokies(just incase we overlooked them(3 people looking for them, there was no way to overlook them)....got a recording to leave name, number and detailed message and someone would get back with us. Finally after leaving 2 messages, they were not found. SOMEONE HAD BEEN IN OUR ROOM!!! WHAT ELSE COULD HAVE HAPPENED TO THEM???? DID THEY GROW WINGS AND FLY AWAY?? We spoke with management...they were to call us back. We heard nothing from management, so we stopped by there on our way out. MANAGEMENT WAS VERY RUDE!!! We couldn't prove that anyone had been in our room. The manager rolled his eyes at my husband....that's real mature!!! Security checked the video camera and said no one had been in our room....and house keeping didn't leave with a clothing bag after they cleaned our room....like they would pack them out in a bag....which they were not in....then where are the shirts????? It's not so much the $25.00 we lost from the shirts....I don't feel safe after this....so much for privacy. We are just thankful that we had our valuable items with us. There was no forced entry to our hotel room, so whomever came in had to have a key. They are pretty smart because they took items you normally wouldn't miss right off. Plus, these items still had tags on them.....take them back and get something they really like themselves, or maybe this was just their size!!!
OTHER THINGS ABOUT THE HOTEL: the bathroom door would not stay shut and would not lock.
WHATEVER YOU DO.....DO NOT MAKE A PHONE CALL FROM THE ROOM.....75 CENTS PER CALL. I should have used my cell phone, but who would have thought!!
They have a ride called the Wave Rider....pretty neat ride, but wear the tightest swimsuit you can find!!!! I saw more bottoms than I wish to share.
The hotel did have nice towels!!
Would we stay here again, maybe if we won a free night's stay...lol
May this be a lesson for all...regardless of where you are staying, lock anything you want to keep in the trunk of your car!!!
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- Also Known As:
- Wilderness At The Smokies Hotel Sevierville