We had never been to Apple Barn Winery before, even though this was our third trip to Sevierville, TN. I enjoy trying different wines, so we thought this would be fun to see what the Apple Barn was all about and what kind of wines they make.
We seemed to be ignored by the three women working behind the tasting counter when we walked in the Winery. I understand they were helping other customers, but a "hello" or "welcome" would have been nice. We walked around to look at the items they had on display which you could purchase...memorabilia, wine supplies, glasses, etc. Nice items. My husband and I found an open part of the tasting counter and stood there for a few minutes. The woman behind the tasting counter who was helping another couple finally looked our direction and asked us in a not so friendly voice, "Can I help you?" My husband replied, "We'd like to try your wine." She replied gruffly, "You'll have to get in line." Which he replied, "I thought we were. We've never been here before." She motioned for us to move to a different area of the counter, with disgusted look on her face.
At this point, I was about ready to walk out the door. I think the lady realized how she sounded and looked, as she saw the look on our faces, and seemed to soften a little bit. She half-heartedly tried to help us, but her attitude came across to us that it was a chore for her to do so.
Our favorites were the Apple Blush and Apple Raspberry wines. We purchased three bottles and left, doubting to ever return again. We liked their wine, but was extremely disappointed in how we were treated. We can order it online if we choose to, but the shipping charges are astronomical.
My husband and I were very disappointed. It was a good reminder in how not to treat people, especially customers.