My family and I recently visited this hotel for a 3- night stay during our vacation. Only three positive things I can say about it is that it was clean , the outdoor pool was nice and also heated , and the front desk staff was friendly. When we walked in and recieved our room key , etc. the man forgot to hand us our car tag, so we had to go back and ask for it. Next , the bad elevators - they were extremely slow (we often had to use the stairs) and had a bad stench when we DID enter them. Next the rooms - it was fine as far as cleanliness goes, but needed some SERIOUS updating! The mattresses were HORRIBLE to sleep on , the railing on the balcony was NOT sturdy , and I was a bit reluctant of even walking out there due to this! We had holes in our curtains , and only ONE outlet in our room worked! The television was also way outdated. Also, the door on the bathroom wouldnt stay open on its own , so we had to constantly prop it open with a shoe or trash can. Next , the vending & ice machines. Our vending maching (on floor 3) wouldnt hardly take our money , and our ice machine was broken for our entire stay! So we had to go to a different floor just to get ice... Now for the breakfeast - what they had was DECENT I guess , but there were no eggs (except hard-boiled) and they MICROWAVED the bacon! There wasnt much in the breakfeast overall. Now for the pools- The indoor pool is WAY too small and the overload of chlorine in it bothered my eyes and nose very, very much. The normal outdoor pool was fine, good size & nicely heated , but I was hugely dissappointed in the lazy river! It was ICE cold , it had almost NO current so i had to push myself against the walls , and it was incredibly narrow , so I couldnt enjoy just relaxing due to the constant bumping into and skidding along the sides. Something that was also extremely troubling to us is that when we recieved our final bill, we discovered that we had been charged &1.50 per day for the safe we did not even use! Pitiful! These are the reasons that I give this hotel a 2-star rating. I am honestly sorry we chose to stay here :( It looked nice from the outside , but you can't judge a book by its cover , looks can be deceiving, etc. WOULD NOT RECCOMEND FOR ANYONE !
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- Also Known As:
- Clarion Inn Willow River Hotel Sevierville
- Clarion Willow River
- Clarion Hotel Sevierville
- Clarion Sevierville
- Sevierville Clarion