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“Nice hotel with easy access to University of Tennessee”

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Comfort Inn Powell - Knoxville North
Ranked #1 of 4 Hotels in Powell
Certificate of Excellence
GreenLeadersBronze level
Monroe, North Carolina
Level 4 Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice hotel with easy access to University of Tennessee”
Reviewed April 15, 2013

Stayed in Powell because there was no vacancy anywhere in Knoxville, but I'm glad we did. Took us only about 15 minutes to get to the UT campus. This Comfort Inn is close to many restaurants, including Chick-fil-a, as well as grocery stores, medical offices, and a 24-hour drug store. The rooms seemed new, beds were comfy. Check in and check out was very quick.

What kept me from giving this hotel 5 stars: The front desk clerk told us breakfast on Saturday morning was served from 6-10, but at 9:30 there was no more waffle batter, the danish/breads case was seriously depleted, and the juice was room temperature. The only man I saw in charge of the breakfast went outside to smoke after he put away a crock pot (wonder what had been in that? gravy?). Yes, I guess I should have gone down to breakfast earlier, but I thought we'd still be able to get a waffle. My kids were a little disappointed.

Overall this is a nice hotel, and comparable to hotels we've stayed at on Kingston Pike and Strawberry Plains areas of Knoxville. Will consider again next time we're in Knoxville.

  • Stayed April 2013, traveled with family
    • Value
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Helpful?
Thank Cathy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, General Manager at Comfort Inn Powell - Knoxville North, responded to this review, April 21, 2013
Thanks for taking the time for your detailed review and for the great comments and feedback. I agree our location is great with Knoxville just minutes away and many restaurants and shops nearby.

I apologize on our breakfast staff, our breakfast time is from 6am to 10am and I expect our staff to keep that breakfast fully stocked until 10am. Thank you for bringing this to our attention, we will make sure that this does not happen again in the future.

I look forward to your next stay with us the next time you are in Knoxville!
Sincerely,
Sam
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140 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Vonore, Tennessee
Level 4 Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 10, 2013

This is the second time we have stayed at this Comfort Inn. It is relatively new and has been kept up very well. The first time we were on the first floor and this stay we were on the 3rd floor in room 300 which is at the end of the hall. It was very quiet both times we were there, so we slept very well. They have a free breakfast which is ok, though I did not eat anything. I just had orange juice and coffee. My husband had the scrambled eggs and sausage which was ok, but unremarkable. The only thing negative is our coffee maker in our room did not work properly. It is a very convenient location also. Our room was very clean. We enjoyed our stay and would stay there again.

  • Stayed April 2013, traveled with family
    • Value
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Helpful?
Thank catvillekit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, General Manager at Comfort Inn Powell - Knoxville North, responded to this review, April 21, 2013
Thank you for you nice review and for your repeat business. More importantly I am happy you and your husband had a good night's sleep in a clean and comfortable room. I do apologize on the coffee maker, we will have our staff replace that machine so no other guests will have that issue.

Thanks again and I hope to see you when you return to Knoxville!
Sincerely,
Sam
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Ohio
Level 6 Contributor
175 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed March 31, 2013 via mobile

We stayed here at the end of the month on our way home from Florida. The lobby had a bowl of cookies for guests to munch on. The check in was super slow. The clerk moved at a snails pace. Everything else was A ok. Clean and quiet just the way I like it. We grabbed some take out at the nearby burger joint and took it to the room to watch March Madness. Good times.

  • Stayed March 2013
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank epcotitis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, General Manager at Comfort Inn Powell - Knoxville North, responded to this review, April 5, 2013
Thank you so much for taking the time to submit a comment about your recent stay with us at the Comfort Inn North Knoxville. I'm happy you had a good night's rest and enjoyed our home made cookies.

I apologize on the speed of our check-in, we will speak with our guest service agent that checked you in and will offer additional training. I sincerely appreciate your business and look forward in seeing you the next time you are in the area!

Sincerely,
Sam
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Apopka, Florida
Level 5 Contributor
86 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 26, 2013

We changed reservations from another nearby hotel to this one strictly based on the Trip Advisor reviews. We weren't disappointed. We stayed two nights in late March as we were on a trip during our daughter's spring break to do an official tour of UT. It was spring break at UT, as well, but the weather didn't realize that. We had a dusting of snow both days we were there with temps not out of the 30s. Even though we're from Florida, we didn't mind it as it wasn't causing issues on the road. As far as the hotel goes, we enjoyed it. We had a room with two queen beds that was nice. The heater works fine, but trying to get it just right is a bit tough, but I realize that depends on how you like it in the room. The TV was fine, although it was a flat screen without the HD programming which doesn't take advantage of the better TV. The bathroom was nice, although it took me a little while to figure out how to get the water coming out from the shower. It takes a twist of a ring on the bathtub faucet to activate the shower. No biggie once you know. The wifi worked great in our room, 325. It was very quiet at the hotel as there weren't a lot of people staying there when we were there. The breakfast is pretty good. When we were there, they had scrambled eggs, sausage patties, and biscuit. The eggs were the best of that bunch. They also had sausage gravy, waffles, cereal, fruit, yogurt, hard-boiled eggs, etc. It is the second-best breakfast I've had at a hotel where it was included, and the best was at a Residence Inn in Massachusetts at twice the price. The staff was very friendly and professional. The lady running the breakfast room was as nice as she could be. With so few people staying there at the time, she had no trouble keeping up with the food supply. I am sure she does as good a job when the place is packed. All in all, it is a good place to stay and we will likely stay there again when we are in Knoxville.

Room Tip: We stayed in 325, which is right across from the elevator, but had no noise. If the place was full o...
See more room tips
  • Stayed March 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Apopkaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, General Manager at Comfort Inn Powell - Knoxville North, responded to this review, April 5, 2013
Thank you so much for taking the time to share your detailed review with us. It's great to hear from our guests and when they had a great stay. We look forward to offering you the same award winning service and features the next time you are back in the area.

Sincerely,
Sam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 17, 2013

Great stay. Helpful staff and clean hotel. Location is good, close to the freeway. Breakfast is standard fare, but very good and friendly staff. I recommend this hotel. If you like 5 Guys Burgers and Fries, there is one across the parking lot. :-)

  • Stayed December 2012, traveled on business
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Helpful?
Thank mpborst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, General Manager at Comfort Inn Powell - Knoxville North, responded to this review, January 21, 2013
Thank you for your kind words about our hotel, we really appreciate our guests taking the time to submit a review! We understand there are many lodging choices in the Knoxville area and we are so happy you chose us and that you enjoyed your stay.

We hope you will return to stay with us again if your travels bring you back to Knoxville!
Sincerely,
Sam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Metamora, Michigan
2 reviews
Reviewed November 20, 2012

We stayed there without reservation. The hotel staff was very friendly; room was clean. We came home to realize days later our son's favorite toy was missing. I called to find that they had found the toy left behind in the room. The manager called me to make arrangements and it was returned within days. We were very appreciative.

  • Stayed October 2012, traveled with family
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Helpful?
Thank Deitra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinnpowell, General Manager at Comfort Inn Powell - Knoxville North, responded to this review, November 28, 2012
Thank you for your positive review for our Comfort Inn Knoxville. I am glad we were able to help with your son's toy, a favorite toy is hard to replace and I'm happy we could help.

We hope to see you back when you are in the area again!
Sam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carsonville, Michigan
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 31, 2012

We were able to do another trip to Tennessee this Fall and for the third year stayed at the Comfort Inn.
No surprise here that they have received the Platinum Award.
Very friendly staff; love their humor.
The food for breakfast is never in short supply; the coffee pot is always on....
If you want a place to stay that is quiet from road noise, close to major attractions; has great breakfast choices, now includes yogurt... this is the place. Hope to go back next Fall when we visit our son.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Artie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinnpowell, General Manager at Comfort Inn Powell - Knoxville North, responded to this review, November 28, 2012
It is so great when we hear about our guest's stay and that is was enjoyable. We are very proud of our Platinum Award (3 straight years), it let's us know that we are keeping our guest happy. We thank you for being a returning guest and look forward to your next visit!

Sam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Powell - Knoxville North

Property: Comfort Inn Powell - Knoxville North
Address: 7585 Barnett Way, Powell, TN 37849-3565
Phone Number:
Location: United States > Tennessee > Powell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Powell
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Powell - Knoxville North 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Newly renovated and multiple award winning Knoxville, TN hotel featuring a free hot breakfast buffet including sausage, biscuits & gravy, both hot blueberry and original flavored waffles, yogurt, fresh pastries, plus much more. Our beautiful non-smoking hotel offers free 100MB wired and wireless Internet access, heated indoor pool & spa, fitness center, free access to 70,000 sqft Tennova fitness center, guest laundry, business center, and a free USA Today paper. All our clean rooms feature a 32" HD LCD TV, MicroFridge, Iron/Board, Hairdryer, Coffee Maker, and Plush Pillowtop Mattresses. Comfort Inn Knoxville is a multiple award winner for cleanliness, service and quality. ... more   less 
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