Not unlike a previous reviewer, things got off to a very bad start with the poor attitude at the front desk.
Upon check-in at about 6 p.m. We waited awhile for someone to show at the front desk.
Once she appeared I told her I had a reservation. While she was looking up my reservation the only words uttered were "I need a form of payment"
No hello, welcome, how are you.... nothing but bad attitude and poor customer service.
His was repeated when I called back to the front desk to request help with a faulty Internet connection.
Again, same bad attitude and the same poor service.
The rest of the hotel was what one would expect at a Holiday Inn Express. However, the bad attitude of the front desk employee will ensure this will be our one and only stay at this hotel.
- Official Description (provided by the hotel):
- Situated just eight miles north of downtown Knoxville, the Holiday Inn Express® Hotel & Suites Knoxville - North - I-75 Exit 112 offers comfort and convenience for your Tennessee getaway or Powell business trip. The hotel's location off I-75 ensures easy access to the area's best shopping, dining, and entertainment. Executives coming to Powell find this hotel has just the right combination of amenities to make their business trip as carefree as possible. Free Wi-Fi access and a business center offer an easy way to stay in touch. With this hotel's location in North Knoxville, Tennessee, you are just minutes from the best attractions. Family fun can be found at the nearby Knoxville Zoo. Between the West Town Mall and Knoxville Center Mall, you're sure to find all your favorite stores. Volunteer fans are also just a short drive from the University of Tennessee, Neyland Stadium and Thompson-Boling Arena. Southern hospitality combined with modern amenities ensures a memorable trip to the Knoxville area. While you're here, take advantage of the sparkling outdoor pool and Fitness Center, and in the morning, join us for the free hot buffet Breakfast Bar, which features a variety of hot and cold options and features our one of a kind cinnamon rolls. The staff looks forward to welcoming you to this North Knoxville Powell hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Hotwire, Travelocity, Booking.com, Hotels.com, IHG, Cancelon, HotelQuickly and HRS so you can book your Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Knoxville North Hotel Powell
- Holiday Inn Powell
- Powell Holiday Inn
- Holiday Inn Express Powell