Poor management!! The general manager was a rude jerk about everything! He was a grump to everyone in our group and told us when to be in bed and that we couldn't be in the hall! He told a kid with us to not ever use the stairs and other customers were upswing them and embarrassed him by getting on to him in the front desk and told the adult in charge of him! He went off on everyone and is an awful manager his name was tony and I can't believe they have one decent review! This was the worst hotel management I have ever seen! I'm a well traveled person and this guy was the worst I've ever had to deal with and was a grouch and I can't believe comfort suit lets this happen I would we amend staying at another comfort sweet or a different hotel the management at the pigeon forge comfort suit is terrible!!!! Awful experience the only good service person was the lady at night period! Horrible day time manager!! And the shower squeak awful when the water is on and the TVs don't work half the time! Do not stay at this hotel! Horrible horrible time here!
- Official Description (provided by the hotel):
- Start your vacation off by staying in one of our 76 tastefully appointed suites with all the comforts of home. Virtually all of our rooms have private balconies with breath taking views as this hotel is situated on one of Pigeon Forges highest points. Our ammenties include an outdoor (seasonal) pool, indoor heated pool and hot tub, electronic game room, fitness center, guest laundry and business center. Enjoy our expanded hot continental breakfast complete with scrammbled eggs, sausage, fresh fruit and much much more. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel Pigeon Forge
- Comfort Suites Pigeon Forge
- Pigeon Forge Comfort Suites