I am a priority club member so booked the room from the Holiday Inn website. Spent the previous night at Holiday Inn Express in Flat Rock, NC. This Holiday Inn in Pigeon Forge looks old from the outside. There is a good sized addition going on for conference rooms I think.
I could deal with the remodel...concrete floor in the lobby, etc, but our room on the first floor was atrocious. Very out dated, smelly, old bedding, globs of plaster on the walls in the bathroom. A "Non-smoking room" that someone smoked in, probably years ago, it was stale and awful. We checked in late so just dealt with it and left in the early morning.
We spent about half the day in the Smokey Mountain NP then headed for home. This was the tail end of a 10-day family vacation to FL, GA, SC, NC, TN...
We were so unhappy after that night, that we drove 14 hrs back to Wisconsin. I'll be contacting Holiday Inn directly as well as the owners in Pigeon Forge. If they don't comp me a night, I'll never stay at Holiday Inn again...and they can have my Priority Club card back, too.
The fitness center was poor, a couple of old treadmills and a couple other machine. The pool looked OK, but we didn't use it.
We had the breakfast included (for an extra charge) with our reservation, which was supposed to be worth $20 on anything on the menu (per the website ad) but we were only allowed to have the buffet, which, in all fairness, wasn't bad...but just not what was promised.
The staff was friendly...it's not their fault.
Renovation is supposed to be complete by October 2008. Hold off until then. We paid $110 for the room plus breakfast.
- Official Description (provided by the hotel):
- From the time you enter our lodge-style lobby, you will feel right at home at the Holiday Inn Pigeon Forge. We are a completely non-smoking full service hotel in the center of all that Pigeon Forge, TN has to offer. Our knowledgeable guest services team is here to help you with your questions about The Great Smoky Mountains National Park or your favorite local attraction. We will make sure you are ready to get your adventure started in the right direction. Each guest room is equipped with a 42 inch LCD-TV, microwave, refrigerator, and FREE wireless internet. As the only Full-Service Hotel in Pigeon Forge, you will be able to eat, sleep, relax, and play all under one room. We offer over 11,000 sq ft of meeting/banquet space with state of the art audio visual equipment that is perfect for seminars, dinner banquets, weddings, reunions, etc. Our on-site Sales and Catering team is here to ease the stress of planning your event. Whether you are here attending an event, enjoying a meal at our on-site restaurant, or in need of a getaway, we provide you with the level of service that you deserve Enjoy total comfort and convenience in Pigeon Forge with the most trusted name in travel and we will make your stay a memorable one. We are planning for your arrival and waiting to say Welcome Home! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Travelocity, Expedia, Priceline, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Holiday Inn Pigeon Forge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Pigeon Forge Hotel Pigeon Forge
- Pigeon Forge Holiday Inn