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“Family Vacation Spring Break”

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Best Western Toni Inn
Ranked #21 of 91 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed April 3, 2014

Best Western Toni INN was a great choice! Right in the middle of everything and parking was not an issue even during Spring Break. We chose a Queen suite which had a spiral staircase with the bedroom upstairs, however, the whirlpool tub was downstairs? The sofa bed is small really only for 2 people. So I wouldn't recommend getting this suite for more than 4 people. The indoor pool was dirty and smelled very strongly of Chlorine, but that didn't bother the kids they went swimming every night. The pool and hot tub was on the small side but the outdoor pool is large. Right next door to Texas Roadhouse was a plus. Staff was friendly. We had a great time and would stay here again as the price was right!

Room Tip: Choose a queen suite, it's 2 levels.
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  • Stayed: March 2014, traveled with family
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Thank Kelly084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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976 - 982 of 1,339 reviews

Reviewed April 3, 2014

These hotels go well out of there way to make the customers feel welcome. The breakfast are always excellent. They have friendly customer service reps., and the hotels are always clean. The pool area was clean and they supplied us with enough coupons to make our vacation worth while, we were in Pigeon Forge, tn.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Best Western
Thank veronicad757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2014

Great location for Pigeon Forge & Gatlingburg TN. Family had adjoining rooms, service was great, had to get extra towels for pool--no problem. The lady working the breakfast the next morning was very pleasant, she made sure items were fresh, very well stocked and hot. She was great with children.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank Rosie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2014 via mobile

Beautiful, large, updated hotel. But the staff isn't very friendly and evidently their booking software could use some tweaking. I took my 3 daughters to Pigeon Forge for a weekend getaway. We booked this hotel at a fair fate. We were happy with the updated rooms and actual queen beds. The location was good and the breakfast was hearty. Unfortunately, we were rained put on Saturday. On Sunday, prior to check out I inquired about adding another day. The clerk seemed confused and annoyed. Finally said they DoD.have room available but I would have to change rooms. After some inquiring, she finally said I could probably keep my same room. When I inquired about the rate, she said I would have to pay the hotel rate not the internet rate to keep the room. This was a difference of 20 dollars that I wasn't willing to pay for the same room. I gathered my girls and our stuff and we went to the Red Roof in Gatlinburg and had a great time! You can read our review of their hotel too!

Stayed: March 2014, traveled with friends
2  Thank Tonia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2014

My wife and I stayed here one night during the first busy weekend of the season. Parking was fine when we checked in but almost gone when we returned from a later show and we had to park at the opposite end of the property from our room, a bit difficult when handicapped. Possibly one or 2 extra handicapped spaces near the rooms would be nice. The room was clean and comfortable and we had a good sleep. The complimentary breakfast was OK and very popular being very busy. The hazard of a popular hotel is a busy parking lot and breakfast area. I'd come here again

Room Tip: Ask for a room closer to the office where there is more parking
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  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Kelly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2014

2 of the 4 nights we stayed here, we were woke up by hammering and sawing! They were doing some rennovations, which are nice, but PLEASE wait until sleeping/ morning hours have passed! We complained, it stopped for that morning but the very next morning it continued! We have 2 small kids that were woke up as well! Not GOOD ON VACATION!

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
1  Thank Bryan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2014

Was very inexpensive and my room was clean. Those were the only good things. The pool was dirty. The walls are thin so it's loud in the room. The bed was very uncomfortable. The water in the shower alternated from too hot to too clod during my showers. The worst part was the parking. We had a room in the back by the pool and had to park out by the road every night.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank Nicole L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Toni Inn

Address: 3810 Parkway, Pigeon Forge, TN 37863-3816 (Formerly BEST WESTERN Toni Inn)
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool
Hotel Style:
#20 Family Hotel in Pigeon Forge
#24 Romantic Hotel in Pigeon Forge
Price Range: $61 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Toni Inn 2.5*
Number of rooms: 114
Official Description (provided by the hotel):
The very finest in accommodations are right in the heart of Pigeon Forge and the Great Smoky Mountains. Our ideal location in the foothills of the Great Smoky Mountain National Park is only 10 miles from the Sugarlands Welcome Center entrance. Outlet Shopping centers are just minutes away and a very convenient drive or trolley ride from us. For that special occasion, romantic weekend or well planned family vacation, Best Western Toni Inn in Pigeon Forge offers a variety of hotel accommodations and amenities sure to please all travelers. Free Hot Continental Breakfast • Family Rooms • Whirlpool Rooms • Non-Smoking Rooms • Queen and King Beds • In-room Coffee Makers, Microwaves and Small Refrigerators • Hairdryers • Flat Screen Televisions • Free Premium Movie Channel & Wireless Internet • Heated Indoor and Outdoor Swimming Pools and Hot Tubs. ELEVATOR. ... more   less 
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Also Known As:
Best Western Toni Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western

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