We recently returned from a four night stay in Pigeon Forge, TN where we stayed at the Best Western Plaza Inn. We booked online and decided on this hotel based on the price and the amenities advertised. At checkin, the desk clerks were very rude. If you stay here, request NOT to be in rooms 134 or 135. Room 134 had the loudest a/c that woke us every night. Room 135 was right beside laundry and housekeeping. Every morning by 7 AM they congregated around our room talking and prepping to clean rooms. The hotel was not full and I wish we would have requested another room - it is just a hassle to move adults, kids, etc.! Room was nice - very large, however, the beds were terrible. We had read this in reviews and it is correct! I was sore every morning.
The continental breakfast had a lot to be desired! Same thing every morning. Typically at Days Inns and other chain hotels, there is a meat, yogurt, fruit and waffle maker, etc. Donuts, toast, waffles to toast, peaches, boiled eggs were offered. Breakfast area is congested and poorly laid out.
Behind the front desk is one computer for Internet access. Alot of sites are blocked and when we inquired the desk clerk, again, was very rude.
The pools were very nice as were the hot tubs.
Overall, not a terrible place to stay. I would choose another hotel next time.
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- Also Known As:
- Best Western Plaza Hotel Pigeon Forge
- Best Western Pigeon Forge
- Pigeon Forge Best Western