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“Vacation” 1 of 5 bubbles
Review of Riverside Motor Lodge

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Riverside Motor Lodge
Ranked #42 of 90 Hotels in Pigeon Forge
Certificate of Excellence
Yazoo City, Mississippi
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Vacation”
1 of 5 bubbles Reviewed July 12, 2014 via mobile

We visit Pigeon Forge about once a year, this is the worse hotel I have ever stayed in. Paper thin walls. Dirty room. Most unprofessional staff. For what we paid we could have stayed with professional chain motel that provides quality service and accommodations. Don't trust positive reviews on this hotel. Their friends are flooding site with positive reviews

Stayed July 2014
Helpful?
5 Thank Eddie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill O, Owner at Riverside Motor Lodge, responded to this review, July 15, 2014
Eddie R,
I am so sorry your stay with us was anything less than perfect although I have researched your name and city that you have on your tripadvisor account and can not find you in our system, If you could please call me at your convenience to verify your stay with us we would love the opportunity to make up for your unpleasant stay.
We have made many changes in the past year to improve RSML as in New carpet, New couches,New flat screen Tv's, New security cameras and door locks along with in room free wifi internet to insure all of our guest get the very best connection possible.. We are always open for suggestions on how to continue making our property an even better place to stay!!
To address your comment that we have gotten our great reviews from friends is accurate to a degree because we consider all our guest friends and many that have stayed with us for so long that they're just like family!
Look forward to hearing from you soon!
Sincerely, Jill
865-453-5555 1-800-242-TENN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

164 reviews from our community

Traveler rating
    105
    23
    19
    7
    10
See reviews for
89
33
1
3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
west portsmouth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 4, 2014

We stay here every time we come to pigeon forge,tn the rooms are clean, staff is friendly & price is reasonably & free WIFI .has a nice indoor pool has a elevator for upper floors .the rooms we stay in has 2 full size beds, a pull out couch, fireplace 2 flats screen tvs, kitchenette its perfect for our big family of 6 . THE CARVERS FROM WESTPORTSMOUTH,OHIO

Room Tip: rooms are big & very clean
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank carvermom4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nickelsville, Virginia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 27, 2014

We stayed at Riverside Motor Lodge on June 19-22, 2014 and have been staying there for several years now. It's located right beside of Food City, which makes it very convenient, and the staff is very friendly and courteous, which means a lot for us. The rooms were clean, and having a kitchenette is great, and the Wi-Fi worked very well. The two-room suites are great, which is what we get, when we stay there. We will be coming back soon.

  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank JamesAdd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill O, Owner at Riverside Motor Lodge, responded to this review, July 1, 2014
Thank you for taking the time to write your review, We really appreciate your feedback! We are thrilled with our new total coverage wireless internet and we are so happy that it was able to aid in your pleasant stay with us! We look forward to seeing you again real soon! Sincerely, Jill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johnson City, Tennessee
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 24, 2014

This hotel is family owned and everyone we meet was nice and easy to converse with. We will stay again. The kitchenette in our room was wonderful and saved us a ton (Food City is next door). The hotel is in the process of updating bedding/curtains, etc. It is super clean and our room attendant made a "bow" out of the towels. Very cool!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Vanessa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beckley, West Virginia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed June 16, 2014

We stayed at the lodge June 12-14 2014. The staff was very helpful and extremely nice. The kitchenette was a great amenity. Rooms were nice and very clean. We got to enjoy the new WIFI which worked great. This was a great place to stay for many reasons but one of the best is how the staff wanted to make your stay one to remember.

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ronald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill O, Owner at Riverside Motor Lodge, responded to this review, June 17, 2014
Thank you so much for taking the time to let us know how you enjoyed your stay with us! We look forward to seeing you again real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 7, 2014 via mobile

Room was extremely nice 2 rooms lots of space ,
Customer service was great.
Nice heated pool, kitchenette was nice to have .
Very clean and secure place.
Will return again for the price and quality we got from them .Thanks for a good time . Was there for 5 days.
Near stores, dollywood, food, nicely located.

Stayed June 2014, traveled with family
Helpful?
7 Thank STEVEN R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Georgia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed June 5, 2014

We stayed at Riverside Motor Lodge June 2-5, 2014. Our room was a two bedroom suite. These accommodations were suitable for our needs. The room was clean, yet in need of up-dating. The location of the lodge is convenient to all area attractions. Staff was pleasant and willing to work with requests. We had an enjoyable stay, and would consider staying again in the future.

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Benita C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill O, Owner at Riverside Motor Lodge, responded to this review, June 7, 2014
Thank you for taking the time to let others know about your stay with us!
We are a family owned and operated motel striving to make improvements to make your future stays with us even more enjoyable!
In just one year we have made many changes, new carpet, 32 inch flat screen tv's, state of the art security camera's that are monitored 24 hrs a day on every floor along with the entire parking lot, free high speed wifi in every room, new couches and our next step is updating the furniture, drapes and bedding.
We hope to get that completed by June of next year!! Please continue to check back with us to find out whats new at Riverside Motor Lodge!
Thank you again for choosing us! Hope to see you again soon!! Jill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riverside Motor Lodge

Property: Riverside Motor Lodge
Address: 3575 Parkway, Pigeon Forge, TN 37863-3809
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Pigeon Forge
#25 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Riverside Motor Lodge 2*
Number of rooms: 56
Official Description (provided by the hotel):
Nestled between Old Mill Avenue and Dollywood lane in Pigeon Forge, Riverside Motor Lodge has everything you need to make your vacation complete. From our wide range of suites to our over sized Penthouse, no matter what the occasion we have what you are looking for. Our heated indoor pool offers fun and relaxation even through the coldest winter days while the fireplaces in our family and honeymoon suites wait to warm you back up. Before you settle for another standard room come see what a Riverside Vacation is all about. ... more   less 
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Also Known As:
Riverside Motor Hotel Pigeon Forge
Riverside Hotel Pigeon Forge

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