This hotel is beautiful. It is very tastefully decorated. The Christmas decorations are not overwhelming. It is extremely clean. We had a mini suite with a king sized bed with a balcony overlooking the courtyard. The landscaping is gorgeous and very well maintained. The staff was extremely friendly, helpful and welcoming.
My complaints are about the size of the common areas. The lobby, the clock room and the breakfast room are well undersized for a hotel that size, in my opinion. Each morning we were there, the breakfast room was over flowing. One morning they had actually set up tables in the clock room. I can not imagine that is up to fire code. The free breakfast was good and a nice touch, but if you are going to offer it, you should make sure you have the facilities to do so.
I was told when I reserved the room that room service would be available by the time we were there. It was not. That would actually be a really nice amenity to add.
- Official Description (provided by the hotel):
- With the old-world charm and elegance of a picturesque Bavarian hotel, The Inn at Christmas Place is your number one destination for a memorable experience. Located just across from its namesake, The Incredible Christmas Place, The Inn offers many unique features, including year-round Christmas decor and beautiful, themed suites. Performances by a two-story glockenspiel, outstanding amenities, and our friendly staff make The Inn at Christmas Place your place to create memories to last a lifetime. ... more less
- Reservation Options:
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- Also Known As:
- The Inn At Christmas Place Hotel Pigeon Forge
- Hotel At Christmas Place
- At Christmas Place Hotel