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“Christmas in August with 9 and 11 year old rocks!”

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The Inn at Christmas Place
Ranked #3 of 92 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
Reviewed September 14, 2013 via mobile

My wife thought that Christmas in August was a silly idea; but came around to the idea pretty quickly here. We enjoyed the well decorated and kept rooms, breakfast (wow - didn't expect something this elaborate and delicious! Cake for breakfast too!!!), family entertainment in evenings (band, magician, marshmallow roast at the campfire), pools and waterside, the glockenspiel (amazing how it captured the attention of our 9 year ild boy) and friendly customer service. This place far exceeded our expectations - thanks for creating a place to have a memorable family vacation.

  • Stayed: August 2013
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3  Thank Kelly K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,108 - 1,114 of 2,082 reviews

Reviewed September 11, 2013

Another great stay for our family. We love our annual stays here. The rooms are very well maintained. The staff is, perhaps, the most pleasant and polite that you will meet anywhere. The kids love the exterior pool/slide. The breakfast is fantastic and has actually been expanded since our last stay. It was already great, now it is great with an even larger selection. Santa Claus and Rudolph were a hit with the kids. The location is perfect for our family needs, within short driving distance to everything we want. The Inn at Christmas Place is one of my favorite stays. Note: Previous review on 8.26.12

  • Stayed: August 2013, traveled with family
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1  Thank Darrin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

Beautiful Christmas decorated hotel. Special touch were visits from Christmas characters every morning and Singing Santa on the weekends.Also, Marshmallow Toasting was great for the kids and coffee, cookies and lemonade offerings everyday. Complimentary breakfast was fabulous with a lot to offer. Great Presentation while maintaining cleanliness. Rooms were beautiful and fairly priced.
Pool was great but the pool staff needs improvement. Lady sitting in the corner never smiled and was rude. She does not look very happy! Will definitely return but as a women and mother of daughters you need to purchase new hairdryers..... Keep up the good work!!!!

  • Stayed: August 2013, traveled with family
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2  Thank BBOED
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

The facility is outstanding from the decor, accommodations, greeters. You truly feel as though you are celebrating Christmas from the moment you walk in the door. The themed rooms are gorgeous and unique. Visiting with Santa after breakfast was magical for even the adults. The warm cookies at night are such a treat as well as the chocolates left in the room. Breakfast is a real breakfast not just a continental breakfast.

I did not rate it excellent due to a negative experience we had with the front desk. The gentleman who checked us in was so confused. He could not understand that we had two separate reservations to take advantage of a end of summer discount. He never told us about the facility or the hours of breakfast or even how to get to our room. It's a good thing we traveled with family who had stayed there before. To make it worse the female who checked us out handed me a receipt with another customers Discover card number on it. She had checked out the wrong person!

Would I stay there again? I would say yes, but due to the price of the rooms this is a vacation that needs to be planned and budgeted. If I did I would be on my p's and q's when checking in.

Overall it's a wonderful place to stay aside from our front desk experience.

Room Tip: Ask for a room away from the elevator.
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  • Stayed: September 2013, traveled with family
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2  Thank MOOREJ1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

We love this hotel. But this is the second time we have been there and Santa did not show up when planned. Get a backup Santa, look at the little kids faces when Santa "has a family emergency". The air filters in the room need to be cleaned.

  • Stayed: August 2013, traveled with family
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3  Thank Ballmom1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

We have been to the Inn three times already this year, we love this little piece of heaven. There is nothing about this place not to like, if you don't, there is something bad wrong with you. From the front door to the breakfast service, you won't find nicer staff. The breakfast is delicious. The rooms are beautiful! I could go on and on but you will have to try this place for yourself. You won't be disappointed.

Room Tip: If you don't like small pillows, I suggest you bring your own larger one. The bed are so comfor...
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  • Stayed: June 2013, traveled as a couple
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3  Thank Maggie-946Sept
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

This was our first time staying here, but not our last. The room we had was fantastic. The view of the courtyard was breathtaking and relaxfull The atmosphere and staff was fantastic. The breakfast bar was excellent and there was plenty of selections to choose. The beds were resestfull and comfortable. Thanks, from Bob, Penny and Nicole.

Room Tip: If possible, get a room overlooking the courtyard.
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  • Stayed: September 2013, traveled with family
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2  Thank Penny W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Inn at Christmas Place

Address: 119 Christmas Tree Lane, PO Box 958, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Pigeon Forge
#1 Family Hotel in Pigeon Forge
#4 Green Hotel in Pigeon Forge
#12 Business Hotel in Pigeon Forge
Price Range: $145 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn at Christmas Place 3*
Number of rooms: 145
Official Description (provided by the hotel):
With the old-world charm and elegance of a picturesque Bavarian hotel, The Inn at Christmas Place is your number one destination for a memorable experience. Located just across from its namesake, The Incredible Christmas Place, The Inn offers many unique features, including year-round Christmas decor and beautiful, themed suites. Performances by a two-story glockenspiel, outstanding amenities, and our friendly staff make The Inn at Christmas Place your place to create memories to last a lifetime. ... more   less 
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Also Known As:
The Inn At Christmas Place Hotel Pigeon Forge
Hotel At Christmas Place
At Christmas Place Hotel

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