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“Anniversary trip”
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Very good
11 reviews
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Overview
Cabin -
1 Bedroom, 2 Bathrooms, Sleeps 6
Pigeon Forge, Tennessee

Reviews from our community

Very good - based on 11 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
Any
English first
A TripAdvisor Member
1 review
“Anniversary trip”
Reviewed November 9, 2016 for a stay in May 2016

Very unique cabin with an amazing view from every room. Cabin was equipped with everything I needed and then some. Very neat, everything was perfect!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 14, 2016
Dear TripAdvisor member,

We wanted to thank you for sharing such positive feedback regarding your stay at Cabin in the Clouds. We’re honored to have shared the Smoky Mountain experience with you. Please come back and stay with us again soon!

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2016 for a stay in October 2016

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: The hot tub on the porch and the scenery of the mountains
Liked least: The king bed in the cabin was so noisy when you got up it woke the other one up every time.
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Oct 21, 2016
Dear TripAdvisor member,

Thank you so much for taking the time to let us know that you enjoyed the view and I am sorry to hear about the issue that you had with the ice maker. I will follow up with our maintenance department to make sure this has been addressed. Guest feedback is the most important tool that we can use to improve our cabins and I wish to thank you again for taking the time to let us know. We look forward to having you come back soon.

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 4, 2016 for a stay in July 2016

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the views
Liked least: property condition
Traveling group: Young Children
Your age range 25-34
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Aug 5, 2016
Dear Mary S,

Thank you for taking the time to share your recent experience with us. We regret that you were disappointed by some aspects of your stay. Please accept our apologies for what is not indicative of our service levels and we can assure you that our housekeeping and maintenance department is taking your feedback seriously. We are grateful that you chose to spend your vacation with us. We hope to welcome you and your family back to provide you with an exceptional level of service on your next trip to the Smoky Mountains.

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
bdspin
Orlando, Florida
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect, wish we could have stayed longer.”
Reviewed July 13, 2016 for a stay in July 2016

Loved this cabin. Perfect for my family. Quaint and the view was- there really are no words for the view! You would have to see for yourself! Sadly, only stayed one night:(. Our cabin was struck by lightening. Only some electrical damage (thank goodness) but really wish we could have stayed. They moved us just to be safe. I would 100% rent again!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: The view
Liked least: moving resorts!
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 14, 2016
Dear bdspin,

Thank you for the kind review, especially in light of the difficulties you experienced during your stay. We are just grateful that no one was injured. We appreciate you choosing to spend your vacation with us, and look forward to having you stay with us again.

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2016 for a stay in March 2016
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Young singles Friends getaway
A romantic getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Jun 6, 2016
Dear 182sidneya,

Thank you for taking a moment to post a review. On behalf of the staff and management, please accept our sincerest apologies for the issues you encountered during your stay with us! We wish to assure you that this is certainly not our typical guests’ experience. Your comments are very important to us. We always want to exceed your expectations and make your stay as comfortable and relaxing as possible and I am so very sorry that we fell short. We hope to have the opportunity to accommodate you again during a future visit to the Smokies so that you will see that your visit with us just now is not the norm for our guests.

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Flowerchi...
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Can't beat the view”
Reviewed April 9, 2015 for a stay in March 2015
1
person found this review helpful

I loved the cabin and everything it afforded us. Small downsides, bed in only bedroom was not super comfortable. Also the people that stayed befoee us had broken the banister to the porch in front of the cabin. Otherwise things were great. Location was amazing and the cabin was clean enough although some things were really worn and could use replacement ie the placemates, bed quilt, etc. I would definitely stay here again despite everything.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chevy S
Huntsville, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Anniversary vacation”
Reviewed March 30, 2015 for a stay in March 2015
1
person found this review helpful

We went here for our 10 yr anniversary, and all I can say is wow!
It's just large enough for 2 ppl maybe 3, the view was FANTASTIC, and it's about 10 minutes away from downtown. The customer service was great also. We will definitely be going bad here again

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The view was great
Liked least: tv's were tiny and outdated
Traveling group: Spouse/Partner
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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