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Review of A Timeless Event

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Average
8 reviews
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Overview
Cabin -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Pigeon Forge, Tennessee

Reviews from our community

Average - based on 8 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
A TripAdvisor Member
1 review
“Mrs”
Reviewed November 9, 2016 for a stay in July 2016

Noise upstairs is very bad when people are walking even softly beds horrible
Location was good nose level outside good

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 14, 2016
Dear TripAdvisor member,

Thank you for taking the time to provide us with the feedback from your stay at A Timeless Event. We are disappointed that you experienced issues during your visit and apologize that it impacted your stay. We are following up on the mattresses with the owner to see about the need for purchasing replacements. We hope that you give us the opportunity to show you a much better experience on a future stay.

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2015 for a stay in September 2015

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Dec 3, 2015
Dear brianwh2015,

Thank you for taking time to post a review on your stay at A Timeless Event. I am disappointed to find the cleaning was a 4 on a scale of 1-10. I have followed up with the team and they have assured me that the floors, spider webs, and shower curtain have been addressed. We apologize that this had an impact on your stay. We truly hope that you will give us another chance in the future to exceed your expectations.

Sincerely,
Tiffany Brantley
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 21, 2015 for a stay in August 2015

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Young singles Friends getaway
A romantic getaway
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Dec 3, 2015
Dear V2365CHheatherr,

Thank you for staying with us in A Timeless Event. We sincerely apologize for any cleaning issues and for the hot tub. I have shared your review with our team and they have informed me that all items listed have been resolved. We do not manage or maintain the pool but we will be happy to pass your feedback along to the Property Owners Association.

Guest feedback is the most important tool that we can use to improve our service and I wish to thank you again for taking the time and your concern, to let us know.

We genuinely appreciate you choosing to spend your vacation with us, and hope to have the opportunity to accommodate you again in the future.

Sincerely,
Stephanie Hurst
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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