We stayed in cabin #239 this past weekend and I have to say, I am not impressed at all. Overall the cabin was okay, but not what I was expecting from all the 'luxurious' reviews. We got there and the maint. guy had been there and looked liked he had picked up and left in the middle of what he was doing. The smoke alarms were hanging off the wall with no batteries, their were dead and live wasp everywhere upstairs, the upstair bathroom wasn't stocked, and he had drained the hot tub but hadn't filled it back up. The next morning the guy at the front desk had him come out and fill the hot tub out but it wasn't warm enough to even think about getting in until time for us to check out. We go to Pigeon Forge once a month and have been for 4 years and we have only had one other problem with a cabin we stayed in. The rental company for that one took care of it right away but this place hasn't even bothered to contact me after receiving my complaint. Needless to say, we wont be doing business with them anymore.
If you are looking to rent a cabin for your stay, I'd recommend you go elsewhere.
- Official Description (provided by the hotel):
- Eagles Ridge Resort Pigeon Forge Cabins offer you peace and quiet in a serene heavily wooded setting with flowers and foliage everywhere. Easy access to your cabin with few steep driveways and minimal stair steps to your front door. All this, only a mile from the Parkway in Pigeon Forge, TN and convenient to Gatlinburg. Eagles Ridge brings you close to the action, but far from the crowds. Our Pigeon Forge cabin rentals and chalet rentals offer all amenities including fireplace, whirlpool, hot tub, fully-equipped kitchen. One to nine bedrooms are perfect for a honeymoon, family vacation or reunion, romantic getaway, church group, or corporate retreat. Our deluxe cabins and chalets are only a few minutes from the Great Smoky Mountains National Park! ... more less
- Also Known As:
- Eagles Ridge Hotel Pigeon Forge