Checked in for a weekend, already knew the sales pitch was included (that was not the problem). Prior to visit, agreed to upgrade for an additional charge so that we could have a nice weekend and really see what was being offered. WHAT A RIPOFF!!!
Exiting the front door of our room, one faced off with a concrete wall and the view from the patio and den windows was of a collection of badly landscaped, halfway concealed AC units and a dilapidated basketball/tennis court.
The room was musty smelling, the furniture was once a mauve color that is now tinted brown from years of caked on dirt, the decor was cheap country crap that looked like it came from Dollar General and flea market rejects, and the carpet was nasty/torn beyond repair.
Lets hope you don't mind showering/dressing/grooming in the dark because overhead lighting is nearly non-existent - even in the shower.
Oh, and don't forget the dead bugs in the hallway and numerous flies buzzing throughout. Plus, they charge for wifi and my home computer was bigger than both TVs combined.
Part of the staff were extremely helpful while others were downright rude and obstinate.
We both work night shift, drove over 6 hours to get there, had been up for over 24 hours, expecting a lovely, relaxed weekend. What we actually got was on the depressing side of disappointment.
We arrived interested in purchasing a timeshare but based on our first impressions, that was no longer an option. I wonder what we would have received if we hadn't have opted for the upgrade? I am grateful that was one nightmare we didn't have to face.
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- Also Known As:
- Laurel Crest Hotel Pigeon Forge
- Laurel Crest Pigeon Forge