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“Willow Brook stay was okay”
Review of Willow Brook Lodge

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Willow Brook Lodge
Ranked #27 of 91 Hotels in Pigeon Forge
Certificate of Excellence
nc
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Willow Brook stay was okay”
Reviewed July 7, 2007

We returned yesterday from our family vacation to Pigeon Forge and Gatlinburg.We stayed at Willow Brook Lodge .I had to get two rooms because there were 5 adults and 3 kids.The rooms were small and the air unit did not keep the room as cool as i like,but the entire motel area is clean and well kept,including the rooms.The kids loved the pool with the slide and it was open from 9:00am till 11:00 pm.The breakfast was very simple. Overall , I would give it a grade of B. Hope this helps someone.

  • Liked — pool
  • Disliked — location
  • Stayed July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank brisgranny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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494 reviews from our community

Traveler rating
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280
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
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English first
Bowling Green, Kentucky
Level 5 Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 17, 2007

Excellent Location. Nice, clean rooms. Great breakfast

  • Liked — clean
  • Disliked — internet service
  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank luvnflorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Level 4 Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed May 27, 2007

I recently stayed at Willow Brook for four days with a friend of mine and her daughter. We stayed in a family suite that had two seperate bedrooms and baths. We were impressed with the furnishings and everything was very clean. The room was quiet with the air conditioner on but once you stepped outside your door it was another story. On Friday, families took over the pool .We were on the fifth floor and our room overlooked the pool area. People were out early in the morning putting beach towels on most of the lounge chairs to reserve them (even though they did not come back until later to sit on the chairs) so if you wanted a place to sit, you were out of luck. Kids were screaming when we left in the morning and were still screaming when we got back to the room (whether it was afternoon or evening). If you wanted to just sit by the pool and relax I'm afraid you would not be able to. I think this motel is be better suited for a family with young children rather than a relaxing vacation experience. Except for the pool being over run and the gentleman at check-in being not too friendly ,our accomodations were pleasant. Good location, convenient to dining and shopping and lots of parking.

  • Stayed May 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
4 Thank LM50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 6, 2007

We [me, my wife and son] stayed at the Willow Brook Lodge the first week of May 2007. I chose it in part, from the reviews I read on this site. The room was a king bed with a pull-out sofa bed as well. The bed was a little hard for my liking, but some people would probably prefer it that way. The price for our room was a little high I thought for the size of it, just my opinion. The indoor poll was great and well kept. The breakfast was ok, but could have had more variety. The sausage gravy and biscuits were good though. Overall, the place was very clean from top to bottom. It is located really well, about the center of the parkway in Pigeon Forge. I would probably stay there again.

  • Liked — Clean
  • Disliked — Price was high for room size.
  • Stayed May 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Johnetyler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hammond,In
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 13, 2007

We stayed here because of the high rating here on Trip Advisor.
The hotel was very clean,I will give them that.Kind of like a cruise ship,someone always cleaning something.
We had a King Suite,kind of small for the price they charge.
The jacuzzi did not work for 2 days,and when they did fix it the guy didnt adjust it so it worked correctly.I guess they thought we should know how to do it.
The wi-fi never worked,with no explanation of why it was down.
The wi-fi and jacuzzi were 2 other reasons we booked this hotel.
The indoor pool area was very nice,but the water was over chlor-
inated.The hot tub was also nice.
The free breakfast was nice.
So,if you are looking for a place to lay your head for the night,this place is for you.
We stayed for 5 nights,and kind of wished we checked out on the 2nd night.The service just wasnt there.

  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank glinveg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudlersville, MD
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 19, 2007

We stayed for 2 nites here March 2007, very clean hotel room, beds kinda uncomfortable. But overall, a very decent place. The breakfast was very nice, including homemade biscuits and sausage gravy, which our children LOVED! Very convienent to all the attractions, everything is a short car ride away. We paid $100 for 2 nites, not bad for a quiet, clean place. I would stay here again. I am not sure why they charge for ice (only .25), but we went through 2-3 buckets a day, the 1st hotel I have ever stayed in that charged for ice, but ??? The staff were extremely helpful and showed typical southern hospitality.

  • Liked — The breakfast!!!
  • Disliked — The beds were pretty uncomfortable
  • Stayed March 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank my3kids66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pfafftown, NC
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 1, 2007

We went to Pigeon Forge to celebrate my birthday in February, and having repeatedly watched the video of Willow Brook Lodge on their website, we decided to give it a whirl. The room was just as nice as the video had shown. At check-in, the desk staff was very friendly and allowed us to use the 10% off coupon we obtained from their website. We were on the top floor and loved the view! It was so quiet at night, even though it appeared that most of the rooms were occupied. We never heard people coming or going, taking showers, flushing toilets, etc. Very peaceful! The room was very clean and comfortable. The price for a weekend stay was a bargain. To top it all off, it snowed all day that Saturday and the next morning Pigeon Forge was just beautiful. We will definitely be back!

  • Liked — Peace & quiet!
  • Disliked — Ice cost 25 cents, but machine was broken anyway!
  • Stayed February 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NCBearLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Willow Brook Lodge

Property: Willow Brook Lodge
Address: 3035 Parkway, Pigeon Forge, TN 37863-3311
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Pigeon Forge
#13 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Willow Brook Lodge 2.5*
Number of rooms: 156
Official Description (provided by the hotel):
A resort atmosphere on the Little Pigeon River right in the center of action-packed Pigeon Forge/Gatlinburg, TN of the Smoky Mountains! Featuring a wide variety of rooms with family suites, Pigeon Forge condos, jacuzzis, fireplaces and balconies available. Willow Brook Lodge has an outdoor pool with 75 ft. waterslide and hot tub, an indoor pool and hot tub, a deluxe continental breakfast and wifi internet access included. ... more   less 
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Also Known As:
Willow Brook Hotel Pigeon Forge
Willow Brook Pigeon Forge

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