We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Just OK” 3 of 5 bubbles
Review of Willow Brook Lodge

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Willow Brook Lodge
Ranked #24 of 90 Hotels in Pigeon Forge
Certificate of Excellence
Indianapolis, Indiana
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Just OK”
3 of 5 bubbles Reviewed November 22, 2013

This was the third time my Husband and I have stayed at the Willowbrook. This time we reserved a fireplace/balcony/jacuzzi suite. Bed was uncomfortable and room didn't seem to be the cleanest. The free Wi-Fi was very weak so no Netflix or Amazon would run. The breakfast was biscuits and gravy, toast and bagels, cereal, plain oatmeal and plain donuts, and apples. Although we are frequent visitors to Pigeon Forge, we will do further research for our next trip.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank S R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

465 reviews from our community

Traveler rating
    256
    129
    45
    21
    14
See reviews for
258
90
3
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 22, 2013 via mobile

I stayed 3 nights at the willowbrook lodge and I must say that it was the cleanest hotel I have ever stayed in and before I left we booked our stay for October!! Excellent pool area and the breakfast is awesome too!! So glad we stayed there!

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Holder5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, Kentucky
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 14, 2013

Staff was VERY friendly, from everyone in the front office, to the cafe, to the maids! Room was nice,had a pretty good view. The balcony looked out over the outdoor pool and across the parkway, the front door looked across the parking lot and to the mtns.

It was a little loud at the pool area in to your room but it was a very busy time.
I would recommend some type of game room or something for the kids,other than the pools.

The laundry on the 3rd floor was a plus,that was the floor we were on...but i recommend a change machine so you don't have to go all the way to the office.

Evening cookies and cider was great as was the biscuit and gravy!!!

The elevator was slow at times but there were alot of ppl there, would be better if there was another.

Room Tip: I would recommend the 5th floor because of the great views
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Amanto4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norfolk
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed October 13, 2013 via mobile

Just got home from my weekend stay i booked the king jacuzzi room and while the room had been remodeled new paint and nice decor the beds did not have comforters just 2 thin sheets, also it had poor lighting, mold in the jacuzzi, still had a wall mount ac,heat unit which poorly regulated the temperature we had to open the door at one point to cool the room down then in the middle of the night the room got so cold that we had to turn the heater on which worked to well, and they had a fireplace lit in the corner burning propane so it sucked all the moisture out of the air and we all ended up sick also there was no remote or controls for the fireplace to change its settings the room smelled musty when we came back one time and it was boiling hot even though we left the ac on 60 degrees....this place reminds me whyi usually book at the cherokee lodge or riverstone

  • Stayed October 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kitchens13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed October 13, 2013

We reserved the room with the extra Queen pullout bed and was perfect for about 1/3 the price of any one else for 3 beds. we just had 3 adults in the room, but had more than enough space. very clean, and comfortable rooms. included fridge, microwave and LCD TVs.

the morning breakfasts we had while on the road traveling for almost 2 weeks. Great selection, hot and cold options. large dining facilities for indoor and outdoor seating. Included biscuits and gravy (very good), real eggs, krispy kreme donuts, multiple cereals, toast, bagels, milk, juices, coffee with real cream, and coffee mate. never ran out of food, even one morning when we showed up late at 9:45, they were still filling for late-commers! (also, coffee and cookies in the afternoon/evening).

Staff was great and friendly. grounds were well maintained and nicely decorated for fall! Would stay again without hesitation. highly recommended. great family owned business.

Room Tip: Away from outdoor pool is quieter, but if your aren't around during the day, its not a big deal.
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jlschafer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pulaski, Tennessee
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 13, 2013

Very clean. Staff friendly and easy to work with. Breakfast was good. Complimentary cookies and coffee thru day great. Convenient to everything in Pigeon Forge. Pools were awesome. Kids loved it. Outside pool had huge slide that kept kids entertained for hours. Inside and outside pools were heated and clean. Both hot tubs nice too. Beds were comfy. Rooms were clean. Property was well kept. We had a great time! Hope to return soon.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jdoggett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White House, Tennessee, United States
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 12, 2013

Stayed at the Willow Brook Lodge during the Shades of the Past car show for a week. The staff was friendly and very accomodating. The rooms were very clean and housekeeping did an excellent job daily. The quiet atmosphere at night was unbelievable since it is located right off the main strip. Highly recommend Willow Brook Lodge as the place to stay. Already booked for the spring and fall car shows next year! Book early because the rooms go fast!

Room Tip: Rooms on the south side are quieter!
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Teresa968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Pigeon Forge hotels
0.5 mi away
Arbors at Island Landing Hotel & Suites
1.2 mi away
The Inn On The River
The Inn On The River
#3 of 90 in Pigeon Forge
4.5 of 5 bubbles 2,007 reviews
1.1 mi away
Clarion Inn Dollywood Area
Clarion Inn Dollywood Area
#6 of 90 in Pigeon Forge
5.0 of 5 bubbles 2,299 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
MainStay Suites
MainStay Suites
#8 of 90 in Pigeon Forge
4.5 of 5 bubbles 565 reviews
0.5 mi away
Country Cascades
Country Cascades
#17 of 90 in Pigeon Forge
4.0 of 5 bubbles 1,094 reviews
0.7 mi away
Shular Inn Hotel
Shular Inn Hotel
#44 of 90 in Pigeon Forge
4.0 of 5 bubbles 617 reviews
Show Prices
Show Prices
Show Prices

Been to Willow Brook Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Willow Brook Lodge

Property: Willow Brook Lodge
Address: 3035 Parkway, Pigeon Forge, TN 37863-3311
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Pigeon Forge
#13 Romantic Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Willow Brook Lodge 2.5*
Number of rooms: 156
Official Description (provided by the hotel):
A resort atmosphere on the Little Pigeon River right in the center of action-packed Pigeon Forge/Gatlinburg, TN of the Smoky Mountains! Featuring a wide variety of rooms with family suites, Pigeon Forge condos, jacuzzis, fireplaces and balconies available. Willow Brook Lodge has an outdoor pool with 75 ft. waterslide and hot tub, an indoor pool and hot tub, a deluxe continental breakfast and wifi internet access included. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Travelocity so you can book your Willow Brook Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Willow Brook Hotel Pigeon Forge
Willow Brook Pigeon Forge

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing