We stayed here earlier this week on a post-Christmas getaway to Pigeon Forge. It was my husband's first trip so we were pretty excited. I booked the hotel package through Dollywood because we wanted to go there too, and the package deal was a good price.
The hotel is in a great location- it's within walking distance to the Old Mill, which is the main trolley hub but also has a lot of restaurants and shops. You can also walk to Walgreens and a few other stores and restaurants, and it's near the light for easy turning when going south on the parkway. We liked all of those things.
The room was pretty basic, which was fine because we were only there for two nights and to sleep. It had a hair dryer, iron, heated bathroom, cable TV got a lot of channels. The lobby also offered cookies in the afternoons and hot coffee and apple cider, we liked that. The hotel has outdoor corridors but we never had any problems with noise. The Christmas decorations were also cute.
Only two complaints we have are with the wireless internet and the breakfast. We never could get the wireless to work due to its configuration, my husband finally had to manually connect to it. The staff said it was due to the weather (it was cloudy), but we don't think that was it, as we had great signal in the room but couldn't connect. Also, the breakfast could use more variety- maybe a waffle iron, some meat (aside from the sausage gravy), and a few more fruits besides apples (which were tasty but located away from the rest of the breakfast). We ate both mornings but if we stayed another night, we would have gone out just for some variety.
- Official Description (provided by the hotel):
- A resort atmosphere on the Little Pigeon River right in the center of action-packed Pigeon Forge/Gatlinburg, TN of the Smoky Mountains! Featuring a wide variety of rooms with family suites, Pigeon Forge condos, jacuzzis, fireplaces and balconies available. Willow Brook Lodge has an outdoor pool with 75 ft. waterslide and hot tub, an indoor pool and hot tub, a deluxe continental breakfast and wifi internet access included. ... more less
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- Also Known As:
- Willow Brook Hotel Pigeon Forge
- Willow Brook Pigeon Forge