We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“RnR555657”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Arbors at Island Landing Hotel & Suites
Ranked #12 of 91 Hotels in Pigeon Forge
Certificate of Excellence
Fairmount, Georgia
2 reviews
“RnR555657”
Reviewed September 18, 2013

We have stayed last 2 years, they have great location! Good security!! Police on site every day. Mattresses are FIRM, lol. Owned by local and really good people. Wish I had noticed sign for next years reservation cut off date and I would be staying in same room 2014..Better luck next time. We will be back.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trsj64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMeadowsLodge, General Manager at Arbors at Island Landing Hotel & Suites, responded to this review, May 27, 2014
I would first like to thank you for taking the time out to write us a review. We hope that you will consider staying with us the next time you are in the area. As a business we are always looking for advice on how to improve our customer service. We appreciate customers like yourself who pay attention to small details which are usually overlooked. Again thank you and hace a blessed day
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,000 reviews from our community

Traveler rating
    584
    269
    63
    24
    60
See reviews for
519
323
11
14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
  • English first
  • German first
  • Any
English first
Sumter, South Carolina
Level 5 Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 12, 2013

I've read the reviews. I was concerned. I came here for one reason - the back yard parking for my truck and enclosed car hauler (I come for the Rod Run).

Staff is very friendly.

The room is acceptable. I tore the bed apart looking for something. The sheets are clean and the mattress looks somewhat new.

The TV is old school 19".

The walls and carpet are clean. The restrooms were clean. I'm walking around in white socks, and they're still white.

The same group of people have been staying at this hotel for the Rod Run for 30 years. They all know each other.

Come be part of the group!

Room Tip: they have a few rooms with balconies that overlook the parkway
See more room tips
  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roger D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMeadowsLodge, General Manager at Arbors at Island Landing Hotel & Suites, responded to this review, May 20, 2014
On behalf of the staff here at Smoky Meadows Lodge;
Thank you for the kind words you have said about this hotel. However, we are under new ownership and management now. We hope that due to the nature of your last stay you will be inclinded to come visit us again soon.

Have a great day,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 8, 2013

Reserved two rooms here last September for the 2013 Shades car show. Was shown a decent room before paying my deposits. I got worried after reading the reviews and called ahead asking for rooms that were free of pet dander, mold and mildew because of major allergy of one of our family. Was told they would make note of it. When we arrived and checked in, you can't
imagine our dismay when we opened the door to Room 408. The stench of urine was overpowering, the walls were covered with mold or mildew, there were rings where drinks had been sitting that had not been cleaned and the carpet looked so bad, I don't think it had ever been replaced. We immediately returned to the office and asked for a refund. Said they couldn't give us refund but would move us to another room. We looked at a room on the 5th floor that didn't have the mold or mildew on the wall and smelled a little better, but that was all it had going for it. As we went back down the dirty and stained elevator, I was about to have a panic attack thinking about sleeping there for the next few days. Mind you, we paid $141 including tax deposit for each of these rooms. The clerk said she would cancel the room we looked at but could not cancel the 2nd room. After making her aware both rooms were on the same confirmation # and the same credit card, the desk clerk agreed to refund our money but we would forfeit one deposit of $141 providing we had not "sat on the beds or used the toilet". Although we hated losing that much money, it was worth it to get out of that place.We went on down the street and found much nicer rooms at a more affordable price. Lesson learned-- Pay attention to the reviews.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank carolann325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMeadowsLodge, General Manager at Arbors at Island Landing Hotel & Suites, responded to this review, May 27, 2014
We appreciate your review. I would just like to take a moment to tell you a little bit about our hotel since it has now been taken over by new owners as well as new management. We have remodeled in all of the hotel rooms, fixed bad plumbing, replaced the sprinkler system, had the pool overhauled, brand new mattresses in all rooms, etc. We are currently trying to get out from under the bad reputation of our hotels previous owners. We would like to extend an invitation to try out the hotel as it is now. We would be more than happy to try and change your mind about us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 7, 2013

My family stayed here for the car show this weekend & OMG, let me just say HORRIBLE! The place has potential because the location is awesome. It's in the middle of everything so it's super convenient. The staff are very friendly & helpful. The rooms are just really dated. The hotel needs a makeover. The beds are the most uncomfortable beds I've ever slept on. I'm 23 years old & after sleeping on, those rocks for mattresses, my back feels like I'm 85! The wallpaper is filthy & peeling off the walls. The bathroom is tiny & the carpets are so nasty your feet turn black from walking on them. No doubt with some spring cleaning & renovations, this place could be awesome. For the nightly rates we were expecting much more. You pay embassay suite prices for motel 6 quality. We'll definitely stay elsewhere next year.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joydanlbowman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMeadowsLodge, General Manager at Arbors at Island Landing Hotel & Suites, responded to this review, May 27, 2014
Thank you for your review of this hotel. We regret that you had such a horrible stay here during your last visit. However, since your last stay with us we have come into new owners and management. The hotel has been remodeled so much. We have all new mattresses in every room, new plumbing, replaced the sprinkler system, taken down the old wallpaper and redone the walls. We would really appreciate the oppurtunity to win you over since all the changes have been made. Our friendly and helpful staff would be happy to help in anyway they can. Have a blessed day
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Big Stone Gap, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 3, 2013

Really enjoyed our stay here --clean and the folks wee friendly. Will stay here again when in Pigeon Forge! The pool was the favorite thing for the kids, and my husband and I loved the jacuzzi. It is also very close to all the attractions we like to visit.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Teresa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMeadowsLodge, General Manager at Arbors at Island Landing Hotel & Suites, responded to this review, May 27, 2014
We appreciate any and all reviews that we get on ths site. I would like to personally thank you for how pleasant your review was. Our company, as a whole, try to go above and beyond to make every experience a great one. We are happy to hear that our quests enojy our pool area, which is open 24 hours a day. Thank you very much for bringing your family to stay with us. We look forward to seeing you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 30, 2013

Stayed here last night. Comfy beds and 24 hour pool. Lady who checked us in was awesome. Great biscuits and gravy for breakfast. Would definitely stay again. The lodge is also locally American owned and operated.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jconard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMeadowsLodge, General Manager at Arbors at Island Landing Hotel & Suites, responded to this review, May 27, 2014
Thank you very much for all the kind words in your review. We regret to inform you that we no longer serve breakfast at the hotel, we do however give you a voucher to an award-winning pancake house here on the strip. The pool is still open 24 hours a day as well. We have some new staff members all whom are ready and willing to help you with any request you may have. If they don't know the answer they will find it for you. We look forward to having you as a quest in our hotel again soon. Have a blessed day
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sevierville, Tennessee
Level 4 Contributor
45 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 29, 2013

We had a wonderful time in Pigeon Forge. The hotel was nice and clean, the staff was very helpful and knew a lot about the area. Plenty of things to see and do.
I would stay at this hotel again, clean, comfortable, close to all attractions and restaurants.
It's also American owned.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank borem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMeadowsLodge, General Manager at Arbors at Island Landing Hotel & Suites, responded to this review, May 27, 2014
Thank you very much for this review. We are still American owned and operated. It's just new owners and new management. We pride ourselves on helpful friendly service to all quests. We have an amazing housekeeping staff here at the hotel. We would love to have you as quests again soon. Have a blessed day
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Pigeon Forge hotels
0.8 mi away
The Inn On The River
The Inn On The River
#2 of 91 in Pigeon Forge
2,265 reviews
0.2 mi away
Margaritaville Island Hotel
Margaritaville Island Hotel
#8 of 91 in Pigeon Forge
1,286 reviews
0.6 mi away
Clarion Inn Dollywood Area
Clarion Inn Dollywood Area
#5 of 91 in Pigeon Forge
2,362 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Country Cascades
Country Cascades
#17 of 91 in Pigeon Forge
1,177 reviews
1.2 mi away
Ramada Pigeon Forge North
Ramada Pigeon Forge North
#22 of 91 in Pigeon Forge
1,766 reviews
0.7 mi away
Courtyard Marriott Pigeon Forge
Courtyard Marriott Pigeon Forge
#1 of 91 in Pigeon Forge
193 reviews
Show Prices
Show Prices
Show Prices

Been to Arbors at Island Landing Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Arbors at Island Landing Hotel & Suites

Property: Arbors at Island Landing Hotel & Suites
Address: 2809 Parkway, Pigeon Forge, TN 37863-3315 (Formerly Smoky Meadows Lodge)
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotel in Pigeon Forge
#16 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Arbors at Island Landing Hotel & Suites 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
One Block from the Island - a Pigeon Forge Island hotel, pet friendly, dog friendly hotel for Pigeon Forge.21/2 Stars in Expedia. New owners since Nov 2015. Our five story hotel and suites, right in the middle of Pigeon Forge, is one block from the Island, our new "village square". American owners and management. Pool, waterfall, kids' pool. ::With one acre of creek side to play by, fish in, or just sit yourself down by. :: Fishing, meadow games, horseshoes, badminton. :: Geese, ducks, herons, trees and the occasional eagle. :: Our new owners are Jerry & Lu Calhoun, local to Pigeon Forge. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity and Cheap Tickets so you can book your Arbors at Island Landing Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Smoky Meadows Hotel Pigeon Forge
Smoky Meadows Lodge
Smoky Meadows Pigeon Forge

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing