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“Bed bugs and more”

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Conner Hill Motor Lodge
Ranked #52 of 91 Hotels in Pigeon Forge
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Bed bugs and more”
Reviewed October 18, 2013

We recently rented two rooms at this hotel. It is nothing what we expected. Rooms were very dated and bedspreads old and full of cigarette holes. Walls were thin and rooms very dark and poorly lit.

Upon entering the room, I immediately contacted the manager about getting new bedspreads, which they changed appologetically. I later turned down the bedspread to find washed, old blood stained sheets. This worried me right away. I slept with the lights on..concerned about potential bedbugs. I woke up in the morning to find one on my pillow. I walked to pillow to the management office, where she was surprised to see this. I was given the opportunity to move to another room on the second floor. My mother and and friend, chose to stay in their room..unable to walk stairs easily. They had not seen bugs in their room....yet.

My second night, I also had problems sleeping. Walls were very thin and traffic noise very loud. My mother woke to find welts on her arms and hands from bed bugs.

The staff and management at the hotel were very friendly and accomodating throughout. The hotel has only recently been purchased by the new owner. I feel that much work has to be done though.

Despite my problems..no discount was ever offered...which I felt should have been.

  • Stayed October 2013, traveled with family
    • Value
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Helpful?
3 Thank sjukone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janet u, Manager at Conner Hill Motor Lodge, responded to this review, November 7, 2013
Dear guest, we apologize for your recent response to our hotel. We would like for you to know we just bought the hotel and never had any problems with bugs. We feel the customer who was in that room the days before must have brought them with them because the room was not infested, it only had 2-3 bugs. We called the inspector the following day and this is the same conclusion he came to, the customer before must have brought them. The inspector checked both rooms and the second room did not have any problems. This was the first week the new owners took over and did not know how to handle this situation, if you would have ask for a refund/discount we would have gladly gave it to you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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144 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Pigeon Forge, Tennessee
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 13, 2013

The staff was very nice and friendly, they asked if we wanted to see the room before purchase. It was very clean. Had a fridge and coffee maker. The tv was outdated and the toilet over flowed twice during out stay but the lady was happy bring a plunger but it was not helping that much. I would come back!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lynbrft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 3 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 9, 2013

We stayed for two nights. We booked online - $61 a night so we were pleasantly surprised to find it was clean and the beds are comfortable. The motel itself could so with some updating of the décor and furniture but if you're on a tight budget this is your place. Brittany at the desk was very pleasant and she helped us with something we needed to be done. Breakfast, which we didn't have, consists of donuts and coffee. The trolley runs every 20-25 minutes and stops right outside the motel and costs 50 cents a trip or you can buy an all day pass at Patriot Park for $2.50. The motel is right beside the Dixie Stampede. We would consider staying at Conner Hill Motor Lodge if we are in Pigeon Forge again. The road is very busy so if you're a light sleeper you may be woken by traffic. I am a heavy sleeper and didn't hear anything but hubby said the traffic woke him during the night. If you're coming from the Seiverville side you'll probably need to go a bit further up the road to do a U-turn to get into the motel.

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
1 Thank kiwi2768
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tazewell, Virginia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 12, 2013

We have stayed at Conner Hill too many times to count. It's our go-to every time we visit Pigeon Forge. It's right on the strip and within walking distance to the Dixie Stampede. My husband loves that's right across the street from Krispy Kreme. The rooms are always clean and comfortable. The staff is very accommodating. No complaints. We'll be back! :)

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
4 Thank DCrigger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, FL
Level 6 Contributor
151 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed August 9, 2013

I've stayed here four times and have never been disappointed. The motel is always clean and the staff is attentive. The rooms are spacious and have double vanities. It is perfectly located for visits to all the attractions in the area. Restaurants are within walking distance. Did I mention a Krispy Kreme across the street?
Kids will love the pool and it's far enough away that they can make all the noise they wish without disturbing anyone.

Room Tip: Rooms on the west side are further from the pool and close to the office.
See more room tips
  • Stayed July 2013, traveled on business
    • Value
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Helpful?
4 Thank Casacarajo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biloxi
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 29, 2013

Very clean. Old tv worked great. 2 queen beds with arge double vanity. Beds were comfy. Ac is updated. Felt very safe. Coffee and donuts in morning. It was Very affordable. Location was good. There are no hair dryers or in room coffee. Small fridge and a phone is in room. Next door to shoneys.

  • Stayed July 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carrieberrye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level 5 Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed July 26, 2013

This little hotel definately has no bells and whistles, it is older, but kept clean and has nice cold a/c - the two main factors! The location is great! If you want a clean, cold room to sleep this is well worth it.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank danya j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Conner Hill Motor Lodge

Property: Conner Hill Motor Lodge
Address: 3921 Parkway, Pigeon Forge, TN 37863-3817
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #52 of 91 Hotels in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Conner Hill Motor Lodge 2*
Number of rooms: 66
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Also Known As:
Conner Hill Motor Hotel Pigeon Forge
Conner Hill Hotel
Conner Hill Motel

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