We were looking forward to this so much so I was so disappointed at how some of the staff were behaving. We came in and looked for several minutes at the candy and no one even spoke to us or offered service. Then as I was browsing, I overheard one of the workers berating a customer for allowing his kid to break something. You're in a family focused tourist town, dude. It's gonna happen. He even told the customer to not take his "destructive" kid to Gatlinburg because the shopkeepers there would call the police on him. After the customer left , he told 2 employees all about it, loudly. This whole time I was never even acknowledged, and I was standing right there. I told my husband about it and we went outside. The kid running the gem mine thing was the only nice person there. Sorry but we will not be back.
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