This arcade was super busy but the employees were so nice! They took the time to stop and ask if we had questions, to explain their card system to us, point out games etc...Very friendly! The arcade itself was clean and well lit and even though it was crowded there was still room to play comfortably. I thought the prices were fair per game and when we checked out at the end I was pleasantly surprised that my son could actually get something "real" beside little dollar store trinkets. We spent $20 on credits, it took us an hour or so to spend it and my son cashed in for a bunch of merchandise. He was one happy kid! I would def. recommend this arcade!