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“Under the Shadow of the Giant Ferris Wheel, A Fine Meal Awaits”
Review of Timberwood Grill

Timberwood Grill
Ranked #32 of 173 Restaurants in Pigeon Forge
Certificate of Excellence
Cuisines: American, Bar, Grill
More restaurant details
Restaurant details
Good for: Bar scene, Special occasions, Local cuisine, Kids, Families with children, Large groups
Dining options: Brunch, Late Night, Dinner, Lunch, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Frisco, Texas
Level Contributor
23 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Under the Shadow of the Giant Ferris Wheel, A Fine Meal Awaits”
Reviewed July 15, 2014

My wife and I, along with another couple, recently visited the Pigeon Forge area and were looking for a good place to eat. When we inquired at a local business, without hesitation, the first recommendation was the Timberwood Grill. Not only did the menu include the more traditional choices, but unique dishes as well. The service was fast, but we never felt rushed. The wait staff was courteous and made you feel right at home. When the food arrived, the portions were more than ample for even the hungriest of visitors, and the quality of the meal exceeded expectations. For couples, singles, or a group, the Timberwood Grill, just a short distance from the giant Ferris Wheel, is a good place to begin your stay in the Smoky Mountains.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kenneth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,805 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Sevier County, Tennessee
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Family came into town and let down”
Reviewed July 14, 2014 via mobile

My family came into town and we tried Timberwood we waited 5mins at the host stand to be seated. We got to our seats and the table was dirty. The busier came over and wiped down our table now its wet. We ordered the Bison burger the bun was rock hard. Baked beans were cold. My father ordered a ribeye asked for medium he got chared well no manager came over very disappointed

Helpful?
2 Thank foodcridict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timber W, Manager at Timberwood Grill, responded to this review, July 16, 2014
Dear Valued Guest,


I would like to sincerely apologize about your recent experience at Timberwood Grill. We strive daily to focus on outstanding customer service along with great food. We let you down and would like to invite you back to enjoy Timberwood the way it is meant to be. Please contact me at your earliest convenience so we can discuss this matter in detail. Thank you so much for your time.



Kindest Regards,
Jennifer Cohen
Manager
Timberwood Grill
865-286-0600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocala, Florida
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Excellent Food & Service”
Reviewed July 13, 2014

Located at "The Island", this restaurant was the dining highlight of our trip. We stopped in on a whim and we were amazed at the decor. The food was even more impressive. Everything was cooked perfectly and very well priced. They even have a coupon for a free appetizer in some of the coupon books. Our family loved the food, and our waitress was one of the best weve had in recent memory. This place is a must go!!!

Visited July 2014
Helpful?
Thank CrazyPaul1229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wedowee, Alabama
Level Contributor
27 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Awful experience!”
Reviewed July 13, 2014

Our recent trip was certainly not like we expected. Having been there in the past, we knew the food was delicious & the service was great, but we received neither of those this visit. We waited an hour to be seated at a table and we waited 1 1/2 hours to receive our food which we never got. We informed an employee that we were leaving because we never got our food. It was 10:30 pm at this point and she offered to get our food out faster, but by this time we were fed up & left. Nothing is that good to have to wait that long. Don't bother going here.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
Helpful?
1 Thank Peggy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timber W, Manager at Timberwood Grill, responded to this review, July 16, 2014
Dear Valued Guest,


I would like to sincerely apologize about your recent experience at Timberwood Grill. We strive daily to focus on outstanding customer service along with great food. We let you down and would like to invite you back to enjoy Timberwood the way it is meant to be. Please contact me at your earliest convenience so we can discuss this matter in detail. Thank you so much for your time.



Kindest Regards,
Jennifer Cohen
Manager
Timberwood Grill
865-286-0600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Level Contributor
39 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Best on the parkway!”
Reviewed July 13, 2014

ate outsie and watched the water show. Beautiful view of the sky wheel and the steak medallions are to die for!!! A staple when we come to PF!!

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MrsJenniferToney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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