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“Great Stay!”

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Hampton Inn Pigeon Forge
Ranked #9 of 91 Hotels in Pigeon Forge
Certificate of Excellence
Cincinnati, Ohio
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great Stay!”
Reviewed June 21, 2013

We've stayed at this hotel three times in the last year with great results each time. The hotel is very well located just off the Parkway and close to all Pigeon Forge attractions and very close to Dollywood.

More importantly, the hotel is remarkably clean and well managed. You can get a lot of variance in both the accommodations and experience at hotels in this area...even with very established chains...but you cannot go wrong with this Hampton. My only complaint is that I wish they had some variations in their room types...there are no two room options or truly larger suites though the sleeper sofa my kids used worked just fine and was more than large enough (a full size).

The daily hot breakfast was very good and the hotel has an excellent outdoor pool area with a small water park feature for smaller kids. The pool area also has a really nice look and feel to it with stone features and very nice lounge chairs. There's also a smaller indoor pool if you go during the winter and a great back porch and giant fireplace (though you wish this was on the front of the hotel--it faces the parking lot) that can help you dry off after a day in the pool.

The front desk staff is excellent, even late at night (they very quickly brought me a blanket at 1AM with no complaint) and the hotel has a great workout space, business center and large dining area for breakfast. Also, the wi-fi is very good at this hotel and all the rooms have hi-definition television with dozens of channels, many in hi-definition (a nice and often rare feature).

This is not only one of the best Hampton Inns in the area, it's one of the best I have ever stayed at. They really do a great job.

Room Tip: This is a typical Hampton with very slow elevators so the lower the floor the better. If you stay at...
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  • Stayed June 2013, traveled with family
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Hooter327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, June 22, 2013
Thank you Hooter327 for being a loyal guest with us! It is very rewarding to read all of our guests comments and feedback. Thank you again for writing such a rave review! I will be sure to pass on the good remarks to our hard working staff! :) See you soon! :)
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Rating summary
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Traveler tips help you choose the right room.   Room tips (129)
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English first
Mason, Ohio, United States
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 21, 2013

We originally visited this hotel only 4 days after it had been opened (see review under "Poor" rating, titled "Brand New but not the best"). We had a pretty bad experience the first time, but felt a 2nd trip was needed to verify our bad experience or to allow for a chance to see if efforts had been made for improvements, because our stays with Hampton Inn's are generally very good. They had just opened, after all, and things can go crazy as the kinks are worked out.

The 2nd trip was worth it. All issues previously mentioned in the "Poor" review have seemingly been addressed. The 2 ladies we dealt with at the front desk through our stay were incredibly kind and helpful. The breakfast bar now seems to be staffed by more mature ladies (as opposed to younger 20-something employees who aren't happy to be working that early) who appear to enjoy and care about what they are doing, keeping the counters fully stocked and clean, and do an excellent job. Trash cans in the lobby area were constantly emptied and cleared out. Our room was cleaned in a timely manner, and there was even a supervisor who knocked on our door with a clipboard and checklist to verify the room had been cleaned. If there is any area we observed that could be improved it would be in this regard......the room was obviously not dusted, and on the floor of the bathtub was an easily observed, long, black mark/scuff of something that would come out with elbow grease and good cleaners. But otherwise, things looked better than our first visit.

And to top it all off, the elevators appear to have been fixed: I did not get trapped in the elevator for 15 stressful minutes this time! Thank you, Hampton Inn on Teaster Lane at Pigeon Forge, for a much improved stay and for your hard work at serving your customers. Please keep up the good work. We can now say that we would definitely stay there again. This hotel is located in an absolutely great location off the main parkway, but just a quick walk or drive to all you need.

Room Tip: If you like to look at the Pigeon Forge parkway, request a room on the front of the hotel. If, how...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FamilyVacationers123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, June 22, 2013
Thank you FamilyVacationer123 for staying with us again and allowing us the oppurtunity to redeem ourselves. I am sorry that you had a poor experience with our property last year, but as you mentioned, the kinks have definitely been worked out. I will be sure to tell our staff what a great Tripadvisor review they received from a previous guest. They will be very happy to hear that you were well pleased. Thank you again for taking the time to post another review. We appreciate it! :)
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London, Kentucky
Level 6 Contributor
205 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed June 17, 2013 via mobile

Stayed here one night, no reservations ahead of time. This was the best Hampton Inn over ever stayed in! Appears to be new. Very clean. The decor is inviting and comfortable to the eye. Full breakfast! Room was spacious and very nice!! I will definitely keep this place in mind for my next trip to Pigeon Forge! The desk clerk was courteous and very helpful! Our one night price for a king room was less than $100.

  • Stayed June 2013
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank PamelaJReid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, June 22, 2013
PamelaAdams. Thank you very much for your wonderful Tripadvisor review! . I am glad to hear that your enjoyed your stay with us. We are very proud of our new Hampton Inn. Don't wait too long to visit with us again! :)
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TOMBALL, United States
1 review
Reviewed June 16, 2013

Wonderful new hotel with a great staff. Has a back patio with rocking chairs and an outdoor fireplace, perfect location for our morning and evening coffee. Will definitely return! Request a room with a mountain view - beautiful to wake up to!

  • Stayed June 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Hampton

Helpful?
Thank Noel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, June 25, 2013
Thank you for taking the time to write such a pleasant Tripadvisor review! Several of our rooms at the Hampton Inn Pigeon Forge have phenomenal views! Whether you want to see the beauty of the Smoky Mountains, the city of Pigeon Forge, or the light show from the new Great Smoky Mountain Wheel located at the Island of Pigeon Forge, we have it all! Thank you again! :)
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Central, Indiana
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 16, 2013

We spent our anniversary this past week at this Hampton, choosing it largely because of their "no pet"policy due to our allergies. The staff is friendly and helpful. Being just one year old, everything is modern and very clean. The lobby was quiet and inviting at check-in. Our room was also quiet and absolutely perfect. The bed and pillows were so comfortable and made for a perfect night sleep. The breakfast was hot and delicious. Thank you for the complementary upgrade and for making our stay so marvelous! We look forward to returning. Your Hampton is the best of the best!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank DeniseIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, June 25, 2013
DeniseIN, Thank you for choosing to stay with the Hampton Inn Pigeon Forge during your recent trip to the Smokies! We strive to make each and every guest 100% satisfied while they are with us and it sounds like we did just that for you! Thank you again for your feedback! It is very much appreciated! :)
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Knoxville, Tennessee
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 13, 2013

We were in the area for the firefly event in Elkmont and stayed here one night. Hotel is new, very clean, staff very friendly, breakfast was hot and good. Large dinning area. Large outdoor pool with several special spray features especially appealing for children and nice indoor pool as well. Outdoor fireplace and sitting area was a nice touch and convenient for swimmers to use.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank orchid43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, June 13, 2013
Thank you Orchid43 for taking the time to write a great Tripadvisor review for the Hampton Inn Pigeon Forge. The sychronization of the fireflies in the Elkmont campground area is a must see every June! It's such an amazing sight to see the hundreds of lightning bugs blinking before your eyes! Thank you again for the Tripadvisor post! Hope to see you again in the near future! :)
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Forest, Virginia
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 10, 2013

My wife (Mauibabe70) and I stayed here for week and absolutely loved it. Great service and conveniently located. Great room, lounge area and pools. Billie and her staff were soooo nice to us and our 2 year old grandson. It is within walking distance to most of the things we wanted to do/see. We definitely plan on returning here for our next trip.

See the review writen by Mauibabe70 for many more details.

Room Tip: Loved #327 with fireplace and whirlpool
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Izwatiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billie W, Manager at Hampton Inn Pigeon Forge, responded to this review, June 12, 2013
Thank you Izwatiz for taking the time to write such a friendly review on Tripadvisor! I had such a great time visiting with you, your wife and your adorable grandson! Please tell Mauibabe70 that I said hello and I appreciate her feedback as well! It is very rewarding to know that I was able to make your visit a little more enjoyable! Thank you again! Hopefully it won't be another 20 years before you make to see us again! :)
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Additional Information about Hampton Inn Pigeon Forge

Property: Hampton Inn Pigeon Forge
Address: 2497 Teaster Lane, Pigeon Forge, TN 37863-5265
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 91 Hotels in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Pigeon Forge 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
The Hampton Inn® Pigeon Forge hotel in Tennessee, is located just off the Parkway, in the heart of downtown Pigeon Forge, only 4 miles from Dollywood and Dolly's Splash Country. Our Hampton Inn hotel offers the natural beauty of the Great Smoky Mountains as well as the convenience of all the restaurants, shopping and attractions that Pigeon Forge has to offer. Come visit "The Center of Fun in the Smokies" at the Hampton Inn Pigeon Forge. Our Hampton Inn Pigeon Forge hotel features spacious guest rooms with modern decor and all the conveniences for today's traveler. Along with free wireless HSIA, flat screen HDTV's and luxurious bedding, our hotel also features an indoor heated pool, outdoor pool & kiddie pool, business center, well-equipped fitness center, guest laundry and trolley stop, right outside our doors. Our guests will also enjoy a complimentary On the House® hot breakfast, On the Run™ Hampton Breakfast Bags (Monday - Friday) and the satisfaction of our 100% Hampton Guarantee. We love having you here at the Hampton Inn Pigeon Forge hotel in Tennessee! ... more   less 
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