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Music Road Resort Inn
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Reviews (537)
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All reviewslazy riverdouble sinksindoor poolconvention centerhoneymoon suitebagelsbiscuitslarge bathroomvery nice hotelhot tubgreat place to stayvery pleased with our staycontinental breakfastparking lotthe entire staffthe room was nicestaff was very friendly
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233 - 238 of 537 reviews
Reviewed August 7, 2014 via mobile

Solid hotel, well decorated. A little Corporate for a Gatlinburg vaca in my opinion. But the hotel pool area is cool and it's location is great. Breakfast left a little to be desired, but they tea choices were awesome. Hotel room was pretty standard and very clean.

Stayed: August 2014
Thank Chris_Cincy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina L, Guest Relations Manager at Music Road Resort Inn, responded to this reviewResponded November 11, 2014

Dear Chris_Cincy,
Thank you for staying at Music Road Resort Inn on your Summer vacation. We are very glad you enjoyed the Outdoor Water Park, and we hope you will come back for another visit!

Yours in Hospitality,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2014

My wife and I finally had a date free from other obligation for a few days. We decided to return back to one of our favorite places to visit, Pigeon Forge Tenn and to go back to one of our favorite places to stay while there. We were not disappointed in the stay in any way. It was excellent service, from the front desk check in, the breakfast each morning and the pool area was great. The kids that was there made it miss our grand children. They were on vacation in diff ent state but when they do come with us they always go home with lots of good memories.
This hotel has always been a great place for us to stay, and one of the largest bathrooms ever. Nice.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Service
Thank JERRY C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina L, Guest Relations Manager at Music Road Resort Inn, responded to this reviewResponded November 10, 2014

Dear JERRY C,
What a nice review, very sentimental, and we are so very happy you enjoyed your stay with us. We’re honored to be one of your favorite places in Pigeon Forge, and we’re glad you appreciated our hospitality. Next time, bring those grand children; we’d love to have you all for a visit!

Yours in Hospitality,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2014

Music Road Inn was AWESOME!!!! We were there for our Lindsey Family Vacation. Other then the rain we had an awesome time. The rooms were clean, the front desk AWESOME, the lobby is beautiful. I will definitely stay here again. I loved both pools. My only suggestion LESS chlorine!!!! Everyone was complaining about their eyes burning and some were vomiting…..NOT GOOD! The breakfast buffet each morning was nice I just wish they would have different options each day. They had the exact same foods each day. Jim (white male with curly hair) at the front desk was always helpful and full of smiles. I hope I got his name correct. Also two young men in the convention center were very helpful when we decided to have an impromptu meeting with our family. David Sorge was a godsend as I planned this family vacation. No matter what my question or how worrisome I was he was always cheerful and ready to help. I would highly recommend the Music Road Inn for a family vacation. You will NOT be disappointed.

Room Tip: Choose a waterpark view....we loved our view of the waterpark and mountains
  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Service
Thank mlindsey5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina L, Guest Relations Manager at Music Road Resort Inn, responded to this reviewResponded November 10, 2014

Dear mlindsey5,
We are thrilled to hear you loved Music Road Resort Inn so much! We’re also so very happy to hear how pleased you were with our staff, Jim, David Sorge, and the men at the Convention Center – that is wonderful. We hope to see you and your family again very soon!

Yours in Hospitality,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014 via mobile

We stayed for three nights with our daughter and her best friend. We loved how clean our room was when we arrived but also how clean it was everyday after we returned from our daily adventures. The breakfast was of a better quality then most place we have stayed and the girls loved the biscuit and gravy not just col cereal. The pool area was very nice and clean with lots of seating and the girls loved the water slide. My only suggestion to the inn was that they need someone in the pool area, lifeguard/security would be nice. We experienced several children swimming with No paternal supervision and even some teenagers who were very much uncaring of the smaller children playing In the pool and water slide. Also at night some guest bring alcohol and smoke right at the tables when it clearly states that your not to so so. It will not effect our decision to stay here again we will defiantly do so but I believe this needs to be addressed before a child gets hurt.

Stayed: July 2014
Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina L, Guest Relations Manager at Music Road Resort Inn, responded to this reviewResponded November 11, 2014

Dear Melissa B,
We are glad your family and daughter’s best friend all had a good time here at Music Road Resort, especially at our seasonal Outdoor Water Park! Thank you for the recommendations regarding the pool areas. Our current policy, in and around our pools, is that no one under 17 is allowed unsupervised and we have large signs posted by the pools that remind people there is, “No Lifeguard on Duty and children must be accompanied by parents.” Staff is here to provide basic supervision/security during severe weather, misuse or dangerous activity, and at any time guests may let the front desk know that there is something that needs to be addressed in any of the pool areas. We appreciate your review and look forward to your family’s next visit!

Yours in Hospitality,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2014 via mobile

Stayed here over the 4th of July weekend. Spacious room, clean facility. Really pleased until the first night and the thin walls reared their ugly heads. Discussed a specific situation with the manager the next morning and it was immediately rectified. Impressed by the management of the hotel not impressed that parents allow their children to raise pure hell in the hallways of a hotel at all hours of the night. Pool area is great. Breakfast is average.

Stayed: July 2014
2  Thank Tdgator1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina L, Guest Relations Manager at Music Road Resort Inn, responded to this reviewResponded July 22, 2014

Dear Tdgator1,
Sounds like you overall you enjoyed our accommodations at Music Road Resort Inn. We are sorry to hear you had some trouble with other loud guests, but we are happy to have been able to help rectify the situation. We try our best to make sure guests have a peaceful stay and a good night’s sleep. Glad you enjoyed our pool area, and we hope you’ll come back for another visit!

Yours in Hospitality,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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