We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Glad we stopped...”
Review of Riverchase Motel

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Pigeon Forge
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Riverchase Motel
Ranked #79 of 92 Hotels in Pigeon Forge
Reviewed September 17, 2012

The front desk employees were all very nice and helpful. They were all familiar with the area, and were able to refer us to several attractions, complete with accurate directions.The room was clean, and the beds were comfortable. It was an average room, with 2 beds, small table, microwave and refrigerator, and bathroom. The best part were the water slides. My kids LOVED those. We also enjoyed the "Cabin-y" look to the outside of the motel. :D Wish that look would have carried over into the guests rooms, though.

  • Stayed: October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank wmam03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia G, Owner at Riverchase Motel, responded to this reviewResponded September 20, 2012

Thank you for your recent stay with us. We are so glad you stopped to spend some time with us. We hope you can include us on your next visit to Pigeon Forge.
Thank you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (380)
Traveler rating
Traveler type
Time of year
Language

171 - 177 of 380 reviews

Reviewed August 30, 2012

My granddaughter and I were only going to stay two nights. She was having so much fun at the pools we had to stay another night .the pools and hot tub are open till 11;00 pm .The rooms are very nice and clean. the staff was very nice ,and the outside grounds was very clean.We just loved it.

Room Tip: Room 103 the parking spot is in the shade all day. short walk to pools.
See more room tips
  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank donna s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia G, Owner at Riverchase Motel, responded to this reviewResponded September 3, 2012

We are so glad that you spent some time with us. And so nice of you to let us know.
We hope you will come and stay with us again.
Thank you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2012

First of all... this was our first vacation since our son was born. He is 2 and the last thing we wanted was a horrible experience on our first family vacation and that wasn't the situation... AT ALL! We checked into the Riverchase around 5 and from the very beginning it was all wonderful. The staff introduced theirselves and genuinly was happy to have us. Check-in was very easy... they verified our card information and id and went over all the basic rules and pool information. Both pools were open until 11pm which was great. When we got to our room it was perfectly cleaned and there was no funky smell as some of the reviews claimed. It was wonderful to see the Holy Bible sitting out on the table as we entered our room. believe me when I say we checked every nook and cranny bc as I stated before I have a 2 yr old and am a little bit of a clean freak because of him. Water pressure was great, the toilet worked perfect, and I even chkd both beds thoroughly and saw no bugs or evidence of any having ever been there. All the linens and towels were white and stain free. We did some walking so we didn't hit the pool until night time so used the indoor pool first and it was very clean and it, the slide, and hot tub were all well maintained. We found the same thing w the outdoor pool the next day. Housekeeping came in and cleaned and changed out towels and linens daily and none of our personal belongings disappeared includint my husband's laptop which was always sitting on the desk. One thing I really appreciated was that the staff was not only helpful and respectful to me and my husband but they also were very friendly and interactive with our son. He wants to interacte and talk w anyone who will listen, they never once ignored him or seemed irritated by his presence which is a big thing to me. We were never disturbed at any time day or night by noise outside either. We are extremely pleased with our experience at the Riverchase and very happy we didn't go by the reviews we read. We will definately be back again and again!

  • Stayed: August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank Proudmommy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia G, Owner at Riverchase Motel, responded to this reviewResponded September 3, 2012

Thank you for your recent stay with us. We are happy you chose to spent your time here in the mountains and at our motel. We sure would love to have you again.
Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2012

Our room really needs some attention...the bathroom is real bad. Our tub was dirty, the jets had brown gunk in them. Would not bathe in it. Went to front desk and complained, the man apologize and offered us a new room. The staff was very nice and tried to accomodate us but they need to update the rooms badly. The ceiling in bathroom has little holes and mold. Would not stay here again unless they remodeled!!

  • Stayed: August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank sleepysteff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2012

Last night a man was walking around with a gun and shooting at the building. Found out this morning that it was the "owner" and he was shooting pink paintballs with a paintball gun. There is pink paint on numerous vehicles. When he was asked "why?", his response was that he was shooting the pigeon and he laughed. Really??? Two teenagers were afraid so much that none of us went to sleep last night. Got a refund for tonights stay because I am checking out early... but nothing for last night. Stay away from this place!!! Seems to me that it has poor ownership!

Room Tip: Go to another hotel!
See more room tips
  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank Brittany B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2012

this is the second time my family and i have stayed here. we enjoyed our stay here. the front desk staff was awesome. the room we stay in was very clean. we checked our room before we paid. we even pulled the mattress off to check for bugs. the only complaint we had was from the traffic thur the night. next time we stay there we will take a fan to block the noise. my three and a half yr old absolutly loved the inside pool. we will def stay here next time we are in the area.

  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Casey I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia G, Owner at Riverchase Motel, responded to this reviewResponded July 23, 2012

Thank you for your recent stay with us. We are glas you had a good time and look forward to having you stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2012 via mobile

This place Is disgusting. Bad mistake to stay just one night here! Leaking sink,terrible odor like mold. The toilet seat was broke completely into , they said maintenance had went home for day it was only 2:00! What a joke. They acted like it did not bother them at all. NEVER will I stay here again!

  • Stayed: July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Dirtrider788
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Pigeon Forge hotels
1 mi away
River Place Inn & Cabins
River Place Inn & Cabins
#71 of 92 in Pigeon Forge
222 reviews
0.1 mi away
Comfort Inn & Suites at Dollywood Lane
2.7 mi away
Spirit of the Smokies Condo Lodge
Show Prices
Show Prices
Show Prices
2.9 mi away
Holiday Inn Express Pigeon Forge/Dollywood
0.1 mi away
Best Western Plaza Inn
Best Western Plaza Inn
#16 of 92 in Pigeon Forge
1,945 reviews
2.6 mi away
Econo Lodge Riverside
Econo Lodge Riverside
#17 of 92 in Pigeon Forge
1,337 reviews
Show Prices
Show Prices
Show Prices

Been to Riverchase Motel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Riverchase Motel

Address: 3709 Parkway, Pigeon Forge, TN 37863-3813
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Kitchenette Swimming Pool
Hotel Style:
Ranked #79 of 92 Hotels in Pigeon Forge
Price Range: $30 - $110 (Based on Average Rates for a Standard Room)
Number of rooms: 105
Also Known As:
Riverchase Hotel Pigeon Forge
Riverchase Motel Pigeon Forge

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing