We stayed here the Friday night after Thanksgiving, and if I would have had to stay more than one night I would have found another hotel!
Arrival and Check-In was easy. Our room was ready when we arrived! The Hotel appearance itself outside was older. Not trashy, but old! And the inside was about the same. When we entered the room it smelled stale/old. The bedding was updated and the room was clean. The smoke alarm was beeping, but we told the front desk and they came and fixed it fast. The Bathroom was clean, except for the light switch and the back of the door which looked like it had grape jelly smeared all over it.
One of the biggest issues was there was NO HOT WATER. So my husband, myself and our boys had to take room temperature showers that night. We let the front desk know and they said they would check it and offered to not charge us the $10 they were going to for the fold out bed we had requested (which in itself was ridiculous to me.. Over the years I have NEVER been charged by a hotel for requesting a roll-out bed).This hotel is pet friendly and besides a few times being awoken by a barking dog, the night was restful and quiet!
The Hotel is off the main strip a tad bit, but still right in the middle of all kinds of activities,restaurants,etc.
For the price we were charged ($100+) and the condition of the hotel/room we will not be returning to this establishment!
- Official Description (provided by the hotel):
- OPEN! The newest Baymont Inn & Suites, in the heart of Pigeon Forge, Tennessee is now open and ready for you. We are happy to open with a completely remodeled hotel, new management, new staff and hometown hospitality. We are dedicated to making our Baymont Inn & Suites, your home in the Smoky Mountains. We look forward to having you as our guest and to welcome you to our Baymont family. we are waiting for you.......... ... more less
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- Also Known As:
- Baymont Inn And Suites
- Baymont Hotel Pigeon Forge
- Mountain Trace Inn Pigeon Forge